Lead Front Desk Service Representative

Bethyl Laboratories, Inc; Kennydale (WA); On-site; USD 36,000 - 46,000; Full time

Job summary

Bethyl Laboratories, Inc is seeking an assistant to the Manager who oversees employees and delivers customer service. The role focuses on coordinating weekly work schedules, supporting onboarding, and ensuring learning management processes run smoothly.

Ideal candidates bring a guest-service mindset, strong verbal and listening skills, and a high school diploma. The position offers exposure to team leadership and operational support within our client-focused environment.

Qualifications

• Guest service mindset and desire to serve customers.
• Strong verbal communication and active listening abilities.
• High school diploma or equivalent required.

Responsibilities

• Write an effective weekly work schedule.
• Ensure completion of new employee onboarding and learning management.
• Additional duties as assigned.

Skills

Guest service mindset

Verbal communication

Listening skills

Education

High school diploma or its equivalent

Job description

This position is responsible for assistingthe Manager, overseeing employees and providing customer service.

RESPONSIBILITIES

• write an effective work schedule each week
• Ensure completion of new employee onboarding and learning management
• and more

SKILLS/QUALIFICATIONS

• Guest service mentality; has a genuine desire to serve the customer.
• Strong verbal communication and listening skills.
• High school diploma or its equivalent