Lead Front Desk Service Representative

Bethyl Laboratories, Inc; Loafer's Corner (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

Bethyl Laboratories, Inc. is seeking an organized assistant to the Manager who will oversee employees and deliver strong customer service in a fast-paced environment. The role emphasizes coordinating daily operations and supporting a team to maintain service quality.

Key duties include crafting an effective weekly schedule and ensuring onboarding and learning management for new staff, with a focus on smooth operations and high service standards.

Qualifications

• Guest service mentality and a genuine desire to serve customers.
• Excellent verbal communication and listening skills.
• High school diploma or equivalent.

Responsibilities

• Write an effective weekly work schedule.
• Ensure onboarding and learning management for new employees.
• Oversee employees and provide customer service.

Skills

Guest service mindset

Verbal communication

Listening skills

Education

High school diploma or equivalent

Job description

This position is responsible for assistingthe Manager, overseeing employees and providing customer service.

RESPONSIBILITIES

• write an effective work schedule each week
• Ensure completion of new employee onboarding and learning management
• and more

SKILLS/QUALIFICATIONS

• Guest service mentality; has a genuine desire to serve the customer.
• Strong verbal communication and listening skills.
• High school diploma or its equivalent