Lead Front Desk Agent — Mountain Resort Guest Experience

Vail Resorts, Inc.; Ludlow (VT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free passes for employees

Discounted lift tickets for friends &/

Free ski lessons

401(k) Retirement Plan

Employee Assistance Program

Excellent training and professional de

Referral Program

Job summary

Vail Resorts, Inc. is hiring for winter 2026/27 for seasonal positions including Cooks, Drivers, Instructors and more at our mountain properties in Vermont.

Join a global team, enjoy some of the highest compensation rates in the industry, free passes, free ski and snowboard lessons, 40% retail discounts and wellness benefits. As the Team Lead Front Desk Agent, you are the face of the hotel, greet guests, check them in/out, and ensure a memorable stay while presenting a professional appearance

Qualifications

• Must be able to communicate fluently in English

Responsibilities

• Work face to face with customers
• Check guests in and out
• Handle all customer needs
• Maintain a professional appearance and demeanor at all times
• Help resolve discrepancies with guest bills
• Other duties as assigned

Skills

English fluency

Job description

Vail Resorts, Inc. is hiring for winter 2026/27 for seasonal positions including Cooks, Drivers, Instructors and more at our mountain properties in Vermont.

Join a global team, enjoy some of the highest compensation rates in the industry, free passes, free ski and snowboard lessons, 40% retail discounts and wellness benefits. As the Team Lead Front Desk Agent, you are the face of the hotel, greet guests, check them in/out, and ensure a memorable stay while presenting a professional appearance