Lead Fraud Mitigation & Investigations Specialist

American Business Bank; Los Angeles (CA); Hybrid; USD 39,000 - 50,000; Full time

Job summary

American Business Bank is seeking a Full-time Fraud Specialist in Los Angeles, CA. The role involves investigating disputes and fraudulent activity, ensuring remediation, and coordinating with internal departments to protect customers and the bank.

Responsibilities include supporting BSA/AML/CIP compliance, handling inquiries, and guiding less experienced staff through investigations. Experience with Abrigo BAM+ and Oasis systems is preferred.

Qualifications

• Experience in fraud investigation and remediation processes.
• Solid understanding of BSA, AML, OFAC and CIP regulations.
• Strong communication with customers and internal teams.

Responsibilities

• Identifies and mitigates potential bank risk and fraud exposure.
• Provides BSA/AML/CIP compliance support to internal teams.
• Leads fraud investigations and coordinates among departments for remediation.
• Maintains and reviews fraud cases in Abrigo BAM+ system.
• Prepares management reports on fraud trends and Red Flag Identity Theft.
• Responds to inquiries and offers explanations to differentiate suspicious activity.

Skills

Fraud investigation

AML/BSA/CIP compliance

Customer communication

Leadership & mentoring

Tools

Abrigo BAM+

Oasis system

Job description

American Business Bank is seeking a Full-time Fraud Specialist in Los Angeles, CA. The role involves investigating disputes and fraudulent activity, ensuring remediation, and coordinating with internal departments to protect customers and the bank.

Responsibilities include supporting BSA/AML/CIP compliance, handling inquiries, and guiding less experienced staff through investigations. Experience with Abrigo BAM+ and Oasis systems is preferred.