LEAD FOOD SERVICE WORKER (FULL TIME)

Chartwells Higher Education Dining Services; Wise (VA); On-site; USD 19,286 - 20,664; Full time

Benefits offered by this job

Opportunities for Training and Development

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Pet Insurance

Job summary

Chartwells Higher Education Dining Services is seeking a Lead Food Service Worker at the University of Virginia. In this role, you'll manage food service operations while ensuring high standards of customer service and safety protocols are met.

Responsibilities include overseeing food preparation, training associates, and handling customer feedback. We offer a range of benefits for both full-time and part-time employees, including training opportunities and health programs.

If you're committed to excellence in food service, apply now!

Qualifications

• Experience in food service or related field preferred.
• Knowledge of HACCP and OSHA guidelines.
• Ability to manage cash and complete reports.

Responsibilities

• Oversee food preparation and service.
• Maintain sanitation and safety standards.
• Train and onboard new associates.
• Handle customer concerns and feedback.

Skills

Customer service

Food safety

Team leadership

Cash handling

Education

No specific degree required

Tools

Company programs for menu planning

Job description

Position Details

Job Title: Lead Food Service Worker

Location: University of Virginia

Schedule: Sunday through Thursday, 4:00 PM to 12:00 AM

Pay: $14.00–$15.00 per hour

Application Process: Open and ongoing until all openings are filled.

Job Summary

Assists the Manager on Duty with the coordination of activities of associates within the department while maintaining the highest standards and levels of customer service.

Essential Duties and Responsibilities

• Oversees, monitors and participates in the preparation and service of food and beverage items while adhering to company food standards for presentation, sanitation and safety, meeting HACCP and OSHA guidelines and ensuring portion control.
• Follows work procedures and expedites workflow to ensure efficient meal service to all service areas.
• Directs and participates in the overall sanitation and safety of the facility and associates in accordance with company standards and government regulations.
• Oversees the productivity and breaks of associates and communicates performance issues to management.
• Helps onboard and train associates; may conduct pre‑service meetings.
• Properly handles cash; completes daily, weekly and monthly reports, including inventory, cash and production records.
• Responds to customer needs and requests; resolves customer concerns.
• Assists in menu planning and ordering procedures using appropriate company programs and initiatives.
• Performs other duties as assigned.

Benefits

Both full-time and part-time associates are eligible for the following benefits:

• Opportunities for Training and Development
• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time associates are also eligible for:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Because this position requires you to perform services in an educational facility, there may be periods (such as winter and summer breaks) when food service needs decline or cease. Any such periods during which you do not perform work on the company’s behalf may be unpaid and deemed a temporary layoff; however, depending on business needs, you may be required to work year-round.

Our Commitment to Diversity and Inclusion

Compass Group is an equal‑opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug‑free workplace.