Lead Food Service Worker — Dining & Events

Aramark; Tempe (AZ); On-site; USD 32,000 - 52,000; Full time

Job summary

Aramark in Tempe, AZ is seeking a Food Service Worker Lead for ASU-Retail Operations to oversee food prep, line service, and station setup, ensuring quality and efficiency.

You will lead on the line, train staff, handle safety and sanitation, and interact with customers to deliver great service. This role offers active teamwork and growth opportunities at Aramark.

Experience in food service and Serve Safe certification preferred; ability to lift and work in a fast-paced environment required.

Qualifications

• Excellent customer service and interpersonal skills.
• Strong leadership and supervisory abilities.
• Able to work in a team environment.
• Serve Safe Certification required.
• Able to follow detailed written and verbal instructions.
• Food service experience preferred.
• Frequent lifting and transporting hot food items.
• Work in kitchen with hot equipment, steam, noise, chemicals.

Responsibilities

• Lead all aspects of and assist in preparation of food items for the day and dating products.
• Coordinate and assist in setting up and breaking down stations designated by the manager.
• Cook and otherwise prepare foods according to recipes and directions.
• Responsible for use of accurate portions when preparing and serving items on the line.
• Maintain daily temperature logs
• Responsible for taking samples of all food items on the line prior to serving the customers.
• Alert management and pull food items that do not meet quality expectations.
• Complete opening and closing station checklists
• Greet customers as they approach and leave the serving line
• Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile.
• Coordinate and assist in maintaining a clean work station (including floors, work areas, equipment, walls, refrigerators, and meat blocks)
• Ensures that all work areas and serving utensils are cleaned and sanitized
• Responsible for accurate disposal of waste from the service line
• Transfers supplies and equipment between storage and work areas by hand or by cart.
• Assist with daily safety observations and report safety hazards discovered in the location to management immediately
• Cross-train in areas as the need arises
• Able to work in concessions, catering, and special events required by your manager
• Perform task as requested by your manager on a weekly, bi-weekly, or monthly basis
• Completion of any task requested by a supervisor or member of the Aramark management team.
• Lead all aspects of and advise the employees working on the line to ensure timely and effective service of the customers. Request support from utility workers for sanitation issues of the line as needed.

Skills

Great customer service

Leadership

Teamwork

Serve Safe Certification

Follow instructions

Food service experience

Physical stamina

Job description

Aramark in Tempe, AZ is seeking a Food Service Worker Lead for ASU-Retail Operations to oversee food prep, line service, and station setup, ensuring quality and efficiency.

You will lead on the line, train staff, handle safety and sanitation, and interact with customers to deliver great service. This role offers active teamwork and growth opportunities at Aramark.

Experience in food service and Serve Safe certification preferred; ability to lift and work in a fast-paced environment required.