Lead Flood Technician

Paul Davis of Central San Diego County; Poway (CA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry leader in restoration and reconstruction seeks a dedicated Lead Mitigation Technician. In this role, you will lead a team committed to helping clients recover from disasters, ensuring projects are completed on time and with exceptional service. With a focus on continuous improvement and leadership development, this position offers a chance to grow within a supportive culture that values teamwork and customer satisfaction. If you are passionate about making a difference and have a strong work ethic, this opportunity is perfect for you.

Benefits

401(k)

Health Insurance

Paid Time Off

Training & Development

Flex Schedule

Performance-Based Bonuses

Referral Program

Leadership Development

Great Culture

Monthly Cross-Training

Qualifications

• Valid driver's license with a clean record.
• Dedication to customer service and teamwork.

Responsibilities

• Supervise pack-outs and inventory evaluation.
• Perform high-level mitigation services under supervision.
• Provide excellent customer service and resolve issues promptly.

Skills

Customer Service

Team Leadership

Communication Skills

Attention to Detail

Adaptability

Education

High School Diploma

Tools

IICRC Training

Job description

Benefits:

• 401(k)
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

What does a Lead Mitigation Technician with Paul Davis do?

• Lead a team of hardworking individuals serving others within your community
• Make a difference for others that have had a disaster strike their property
• Work hard and take pride in completing projects (i.e., mitigating flood and fire damage)
• Take pride when your team completes projects on budget with an exceptional customer experience
• Be empathetic and show a sense of urgency while communicating through modern technology

Why Join the Team?

Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating opportunities for our team members, providing industry training, and giving Contents / Mitigation Technicians or Supervisors the chance to become experts through certifications and Paul Davis University.

Built upon principles of customer service, dynamic decision-making, and leadership, we have the tools for rapid growth. Our team emphasizes living our Vision, Mission, and Values to be more than just a service provider. You are essential to coordinate teams effectively and ensure profitable job performance.

Values:

• Deliver what you promise.
• Respect the individual.
• Have pride in what you do.
• Practice continuous improvement.

Vision:

To provide extraordinary care while serving people in their time of need.

Mission:

To provide opportunities for great people to deliver Best in Class results.

Why the Team Needs You?

Serving others after a disaster is challenging. Everyone at Paul Davis needs a strong work ethic, attention to detail, and a passion for helping people. If you take pride in your work and enjoy working with others, you'll thrive as a Contents / Mitigation Technician or Supervisor. You will practice continuous improvement daily to enhance your team's performance!

Team Compensation and Benefits:

• Leadership Development - grow from within through our leadership initiatives
• Monthly cross-training to advance your career
• Flex schedule for work-life balance
• Paid training
• Referral program
• Great culture and team dynamic
• Hourly pay based on experience and certifications
• Performance-based bonuses

Team Qualifications (Requirements):

• Valid driver's license with a clean record
• Positive attitude and desire to contribute to a world-class team
• Dedication to customer service
• Ability to lead diverse teams
• Excellent communication skills
• IICRC training & designations a plus (Fire, Water, Odor, Mold)
• Ability to lift 75 lbs frequently
• Adaptability to change
• Availability for nights, weekends, and overtime if needed
• Desire to learn continuously

Role on the Team (Job Responsibilities):

• Foster collaboration and teamwork
• Supervise pack-outs and inventory/evaluation of items
• Perform high-level mitigation services (water, fire, mold, demolition, carpet cleaning) under supervision
• Self-manage and manage time effectively
• Write estimates following carrier guidelines
• Manage job schedules and coordination
• Provide excellent customer service
• Assist team members and collaborate across departments
• Represent our brand professionally
• Communicate proactively with staff, customers, and insurance adjusters
• Re-inspect sites for quality control
• Resolve issues promptly and effectively
• Maintain inventory and equipment
• Manage projects and teams

Please apply if you are committed to serving others and delivering world-class service during their times of need. We look forward to discussing this opportunity with you.

We support and hire Veterans and are an Equal Opportunity Employer.