Lead Fitness Coach & Wellness Experience Leader

YMC; San Diego (CA); On-site; USD 28,000 - 33,000; Full time

Job summary

YMCA of San Diego County is seeking a Lead Fitness Coach to onboard and guide fitness coaches, building strong relationships with members, volunteers, and staff. You will ensure a safe, welcoming wellness environment and support programs across orientations, group classes, and personal training.

The role emphasizes exceptional customer service, team leadership, and maintaining a clean, organized facility while enforcing policies to ensure member satisfaction and safety.

Qualifications

• Requires fitness background and 2+ years’ experience as a Fitness Coach.
• CPR/AED and First Aid certification must include Adult and Child/Infant.
• Fingerprinting completion before reporting to work is required.

Responsibilities

• Onboard fitness coaches with effective training and onboarding.
• Maintain knowledge of branch programs, services, and policies for enrollment.
• Monitor workout areas and record maintenance issues.
• Promote wellness orientations, group classes, and personal training to increase retention.
• Foster member connections and a positive customer service environment.
• Address member complaints in a courteous and expeditious manner.
• Keep equipment and areas clean and organized; enforce facility policies.
• Deliver equipment orientation programs tailored to member goals.
• Provide basic information on proper equipment use.

Skills

Fitness coaching

Customer service

Team leadership

Education

High school diploma or GED

Tools

CPR/AED Certification

First Aid Certification

Job description

YMCA of San Diego County is seeking a Lead Fitness Coach to onboard and guide fitness coaches, building strong relationships with members, volunteers, and staff. You will ensure a safe, welcoming wellness environment and support programs across orientations, group classes, and personal training.

The role emphasizes exceptional customer service, team leadership, and maintaining a clean, organized facility while enforcing policies to ensure member satisfaction and safety.