Lead Fire/Security Technician

Phantom Security & Fire; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Phantom Security & Fire Inc. is seeking a Lead Fire/Security Technician to manage commercial installations, troubleshoot systems, and own projects from start to finish.

The role requires extensive hands-on experience with commercial fire alarm installations and the ability to work independently in the field. Responsibilities include leading installations, programming, testing, troubleshooting, and coordinating with technicians while ensuring quality workmanship and compliance with codes.

Qualifications

• Minimum 5 years of relevant field experience in commercial fire alarm installations.
• Ability to independently lead and complete installations from start to finish.
• Strong knowledge of fire alarm systems, wiring, programming, testing and troubleshooting.
• Experience with fire alarm panels, initiating devices, notification appliances, and cellular communicators.
• Read blueprints and wiring diagrams accurately.

Responsibilities

• Lead commercial fire alarm and security installations from start to finish.
• Install, program, test, service, and troubleshoot commercial fire alarm systems.
• Takeovers, cellular installer tasks, and monitoring upgrades.
• Read blueprints and wiring diagrams for installations.
• Oversee wiring terminations, programming and final testing.
• Diagnose issues and resolve problems in the field.
• Coordinate and guide other technicians as needed.
• Communicate project progress professionally with customers and management.
• Ensure installations meet codes and quality standards.

Skills

Lead installations

Troubleshooting

Blueprint reading

Communication

Project ownership

Field experience

Education

NICET certification

Job description

About the Position

Phantom Security & Fire is a locally owned and growing company specializing in commercial fire alarm, security, and monitoring systems throughout the Hudson Valley.

We're looking for an experienced Lead Fire/Security Technician who can confidently manage commercial installations, troubleshoot systems, and take ownership of projects from start to finish.

Commercial fire alarm installation experience is required. This is not an entry-level position.

Responsibilities

• Lead commercial fire alarm and security installations from start to finish.
• Install, program, test, service, and troubleshoot commercial fire alarm systems.
• Perform fire alarm system takeovers, cellular communicator installations, and monitoring upgrades.
• Read and interpret blueprints, wiring diagrams, and installation specifications.
• Install and connect fire alarm panels, initiating devices, notification appliances, and related equipment.
• Oversee cable runs, wiring terminations, system programming, and final testing.
• Diagnose technical issues and resolve problems independently in the field.
• Coordinate and provide guidance to additional technicians when needed.
• Communicate professionally with customers and management regarding project progress.
• Ensure installations are organized, completed to a high standard, and compliant with applicable codes and requirements.

Required Qualifications

• Minimum 5 years of relevant field experience, including substantial hands-on commercial fire alarm installation experience.
• Proven ability to independently lead and complete commercial fire alarm installations.
• Strong knowledge of fire alarm systems, wiring, programming, testing, and troubleshooting.
• Experience working with fire alarm control panels, initiating devices, notification appliances, and cellular communicators.
• Ability to read blueprints, wiring diagrams, and technical documentation.
• Strong troubleshooting skills and confidence making independent decisions in the field.
• Ability to organize jobs, manage installation tasks, and maintain quality workmanship.
• Professional communication skills and a dependable, self-motivated work ethic.
• Reliable transportation to jobsites throughout the Hudson Valley.

Preferred Qualifications

• Experience with multiple commercial fire alarm system manufacturers.
• Experience with commercial security, access control, and video surveillance systems.
• NICET certification or other relevant industry certifications.
• Previous experience leading installations or supervising other technicians.
• Experience with fire alarm inspections, testing, and service work.

Schedule & Work Environment

Our work primarily consists of scheduled commercial installations, service calls, and system upgrades throughout the Hudson Valley.

• Projects are generally scheduled in advance.
• Tools and equipment are provided.
• Reliable personal transportation is required, as a company vehicle is not currently available.

Why Join Phantom?

We're a small, growing company where your experience and quality of work will make a real difference. You'll work directly with the owner, take ownership of projects, and have the opportunity to play an important role in the company's growth.

We value technicians who take initiative, solve problems, communicate clearly, and care about doing the job right.