Lead Field Technician Supervisor

SOCOTEC, Inc.; Phoenix, Northern (AZ, KY); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Mentorship program

Training opportunities

Social activities

Job summary

SOCOTEC, Inc. in Phoenix seeks a Field Supervisor – Field Technicians to lead a team of field technicians while performing billable field observation and testing.

You’ll collaborate with the Field Operations Manager, Project Managers, and Dispatch to keep assignments on time and safely executed. The Field Supervisor will serve as a resource and first point of contact for technicians, providing coaching, monitoring work quality and documentation, coordinating field coverage, and helping resolve

Qualifications

• High school diploma or equivalent required; associate's or bachelor's degree preferred.
• 3+ years of construction materials testing or field technician experience preferred.
• Previous leadership, mentoring, or supervisory experience preferred.
• Current certifications applicable to the testing performed, or ability to obtain required certifications.
• Knowledge of field testing procedures, construction-site practices, documentation requirements, and quality-control standards.
• Strong communication, organization, problem-solving, and interpersonal skills.
• Ability to prioritize work, coach and develop employees, and escalate issues as needed.
• Ability to work effectively with Dispatch, Project Managers, inspectors, laboratory staff, contractors, clients, and other field personnel.
• Proficiency in Microsoft Office; willingness to learn field reporting and project-management systems.
• Valid driver's license with acceptable driving record.

Responsibilities

• Perform field observation and testing while maintaining proficiency in procedures and standards.
• Provide day-to-day leadership, coaching, and support to field technicians.
• Coordinate daily field coverage with Dispatch and Field Operations Manager; communicate staffing changes.
• Monitor technician attendance, productivity, professionalism, and work quality.
• Review field reports, test data, photographs, time entries, and other documentation for accuracy.
• Conduct field check-ins and site visits to observe performance and provide training.
• Communicate with Project Managers regarding field activities, results, schedule changes, and issues.
• Ensure technicians have equipment, paperwork, certifications, supplies, and PPE.
• Support onboarding and training of new technicians and progression toward required certifications.
• Participate in quality-control and safety meetings and reinforce policies and standards.
• Address routine issues and escalate safety, client, personnel, or technical concerns when needed.
• Promote safety, quality, teamwork, professionalism, and excellent client service.

Skills

Leadership

Communication

Problem-solving

Interpersonal skills

Time management

Education

High school diploma or equivalent

Associate's degree in construction management or engineering technology

Bachelor's degree in construction management or engineering technology

Tools

Microsoft Office

Field reporting software

Job description

SOCOTEC, Inc. in Phoenix seeks a Field Supervisor – Field Technicians to lead a team of field technicians while performing billable field observation and testing.

You’ll collaborate with the Field Operations Manager, Project Managers, and Dispatch to keep assignments on time and safely executed. The Field Supervisor will serve as a resource and first point of contact for technicians, providing coaching, monitoring work quality and documentation, coordinating field coverage, and helping resolve