Lead Field Technician - Retail Installations & Displays

RPMGlobal; Grand Rapids (MI); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Prescription Coverage

401(k) Match

Paid Time Off

Paid Holidays

Travel Reimbursement

Job summary

ActionLink in Grand Rapids, Michigan is seeking an experienced Technician Team Leader to oversee retail installation, merchandising projects, and display builds. You will lead on-site teams, coordinate timelines, and ensure safety and quality from start to finish.

The role requires hands-on leadership, strong communication, and the ability to interpret planograms and installation guides. Travel may be required, with opportunities to advance within ActionLink.

Qualifications

• Proven leadership experience with the ability to coordinate and motivate teams.
• Experience in retail merchandising, fixture installation, display assembly, or light construction preferred.
• Commitment to professionalism, accountability, and high-quality execution.
• Ability to interpret planograms, installation guides, and project documentation.
• Experience using hand and power tools in a safe and responsible manner.
• Knowledge of consumer electronics and technology products, including TVs, soundbars, and interactive displays.
• Strong communication, organization, problem-solving, and time management skills.
• Basic computer proficiency and ability to complete project reporting.
• Reliable smartphone with data access and access to a laptop or PC.
• Able to provide and maintain required tools and supplies.

Responsibilities

• Conduct retail installations, merchandising projects, and display builds from start to finish as a project lead or solo representative
• Direct onsite teams to ensure project quality, safety and completion within established timelines
• Communicate project status, resolve issues, and support successful client outcomes
• Build positive relationships with store leadership, clients and team members

Tools

Hand tools

Power tools

Lift equipment

Job description

ActionLink in Grand Rapids, Michigan is seeking an experienced Technician Team Leader to oversee retail installation, merchandising projects, and display builds. You will lead on-site teams, coordinate timelines, and ensure safety and quality from start to finish.

The role requires hands-on leadership, strong communication, and the ability to interpret planograms and installation guides. Travel may be required, with opportunities to advance within ActionLink.