Lead Field Service Technician

Honeywell International, Inc.; Providence (RI); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) match

Paid Time Off

Job summary

Honeywell is seeking a Lead Field Service Technician in Providence, RI, to lead and manage field service activities specializing in fire alarm systems. You will ensure installations, inspections, testing, and maintenance meet state codes and customer expectations while guiding junior technicians.

You will report to the Field Service Manager and work on a hybrid schedule, coordinating with cross-functional teams to deliver compliant, high-quality service.

Qualifications

• Minimum of 2 years in field service with a focus on fire alarm systems.
• 1–2 years of technical knowledge of fire alarm systems.
• 1–2 years of experience leading field service teams or projects.
• Ability to diagnose and resolve complex on-site issues.
• Willingness to acquire NICET certification within the first year due to state code requirements.
• Strong computer literacy and ability to learn software programs.

Responsibilities

• Lead field service operations focused on fire alarm systems including inspections, testing, installation, and troubleshooting.
• Provide technical expertise and support to field technicians and customers to ensure compliance with state codes and standards.
• Coordinate and schedule service activities to meet customer demands and service level agreements.
• Train and mentor junior technicians on fire alarm systems and best practices.
• Collaborate with cross-functional teams to develop solutions and improve service delivery.
• Stay current with industry standards, codes, and advancements in fire alarm technology.
• Ensure all work complies with company policies, procedures, and regulatory requirements.

Skills

Field service

Leadership

On-site diagnostics

Computer literacy

Technical troubleshooting

Education

Bachelor's degree in Engineering (not required)

NICET certification in fire alarm systems

Job description

As a Lead Field Service Technician here at Honeywell, you will lead and manage field service activities with a specialty in fire alarms, inspections, testing, installation, and troubleshooting. You will play a critical role in ensuring the safety and reliability of fire alarm systems for our customers by providing expert technical support and guidance.

You will report directly to our Field Service Manager and you'll work out of our designated location on a Hybrid work schedule.

In this role, you will impact the safety and compliance of buildings by ensuring fire alarm systems are installed, inspected, tested, and maintained to meet state codes and customer expectations.

Key Responsibilities:

• Lead field service operations focused on fire alarm systems including inspections, testing, installation, and troubleshooting

• Provide technical expertise and support to field technicians and customers to ensure compliance with state codes and standards

• Coordinate and schedule service activities to meet customer demands and service level agreements

• Train and mentor junior technicians on fire alarm systems and best practices

• Collaborate with cross-functional teams to develop solutions and improve service delivery

• Stay current with industry standards, codes, and advancements in fire alarm technology

• Ensure all work complies with company policies, procedures, and regulatory requirements

You Must Have:

• Minimum of 2 years of proven experience in field service preferably with a focus on fire alarm systems, including inspections, testing, installation, and troubleshooting

• 1-2 years of technical knowledge of fire alarm systems

• 1-2 years of experience leading field service teams or projects

• Ability to diagnose and resolve complex technical issues on-site

• Willingness to acquire NICET certification within the first year due to state code requirements

• Ability to learn and manage software programs and strong computer literacy

We Value:

• Bachelor's degree in Engineering or a related field, but not required

• NICET certification in fire alarm systems (preferred)

• Strong leadership and mentoring skills

• Ability to work independently and make sound decisions

• Continuous learning mindset and willingness to stay updated with industry advancements

• Results-oriented approach and ability to drive projects to successful completion

Benefits of working for Honeywell:

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here (https://benefits.honeywell.com/)

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: September 18 th , 2026.

About Honeywell Technologies:

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world's most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial, and process sectors with a broad portfolio of services, solutions, and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy. Learn more _(https://www.honeywell.com/us/en)_

The Business Unit:

Meet fire threats with an integrated detect and response strategy. Fire protection begins with detection and response. We have experience equipping buildings of every size and complexity. We can scale solutions as needs evolve by connecting, enhancing and automating life safety systems. Real-time protection, full compliance, and unmatched scalability. That's what you get when you combine the power of Honeywell XLS4000, Honeywell Self-Test, and Honeywell Connected Life Safety Services (CLSS). This new product suite is a game-changing, all-in-one, end-to-end fire and life safety solution that provides you with the technology you need to seamlessly protect your people, your property, and your assets.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more _(https://www.honeywell.com/us/en/company/inclusion-and-diversity)_

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world's most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.