Lead Field Service Technician

Honeywell; Lake Park (GA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join Honeywell as a Lead Field Service Technician, responsible for on-site installations and repairs of complex systems. Optimize operations and drive customer satisfaction through strategic initiatives. Ideal candidates will have mechanical or industrial setup experience and the ability to support varied shifts.

Benefits

Comprehensive benefits including medical, dental, and vision

401(k) match

Paid time off

Flexible spending accounts

Parental leave

Qualifications

• 1+ year of mechanical or industrial field installation experience.
• Ability to work nights and weekends, including third shift with a rotating schedule.

Responsibilities

• Achieves successful on-site installation, servicing, and repair processes.
• Lead the Field Service team and drive customer satisfaction.
• Train the customer on proper usage and troubleshooting.

Skills

Customer service experience

Good written and oral communication skills

Ability to follow instructions and identify mistakes

Education

High School Diploma or equivalent

Bachelor's degree or technical/professional certificate preferred

Tools

Experience with PLCs

Experience with conveyor systems

High voltage electrical experience

Job description

Join to apply for the Lead Field Service Technician role at Honeywell.

Achieves successful on-site installation, servicing, and repair processes of complex equipment and systems without direct supervision. You will follow detailed work instructions and amend any outdated or incorrect instructions with help of Engineering teams. You will make improvements to training guides and documentation. You will achieve continuous improvement initiatives in the field to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment. You will represent Honeywell at industry conferences and provide technical presentations.

Key Responsibilities

• Work alternating schedule - night shift 3 on 4 off then 4 on 3 off, every other Saturday off.
• Inspect for quality.
• Install or repair work orders.
• Provide customer support.

As a Lead Field Service Technician at Honeywell, you will lead our Field Service team, optimize operations, and drive customer satisfaction and business growth through strategic initiatives and cross-functional collaboration.

Requirements:

• High School Diploma or equivalent.
• 1+ year of mechanical or industrial field installation experience.
• Ability to work nights and weekends, including third shift with a rotating schedule.

Valued Skills:

• Experience with PLCs, conveyor systems, high voltage electrical.
• Technical/installation experience.
• Customer service experience.
• Good written and oral communication skills.
• Ability to follow instructions and identify mistakes.
• Bachelor's degree or technical/professional certificate preferred.

Honeywell offers a competitive salary, comprehensive benefits including medical, dental, vision, life insurance, disability, 401(k) match, flexible spending accounts, parental leave, paid time off, and holidays. For more information, visit: https://benefits.honeywell.com/

The application period is approximately 40 days from posting, subject to change based on business needs.

About Us

Honeywell solves complex challenges in automation, aviation, and energy transition through innovative solutions in aerospace, building automation, energy, and industrial automation, powered by Honeywell Forge software, making the world smarter, safer, and more sustainable.

Job Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Engineering and Information Technology
• Industries: Manufacturing