Lead Exterior Installations & Operations Manager

Great Day Improvements, LLC; Savannah (GA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Quarterly bonuses

Full benefits package

Company truck and tools

401(k) plan

Paid vacation and holidays

Job summary

Champion Window is seeking an Installation Manager to lead, monitor and coach the installation division responsible for exterior home improvement products. You will guide supervisors, measure/techs, and installers, ensuring on-time delivery, quality, and customer satisfaction.

This role requires early start times, occasional Saturdays, and a strong focus on safety, cost control and revenue growth within a national company with a 60-year history. Competitive pay and benefits are offered.

Qualifications

• Associate degree or equivalent experience.
• 2-5 years of relevant construction/remodeling experience.
• Ability to supervise and train others and organize schedules.
• Strong problem-solving and communication skills.
• Proficient in MS Office 365.

Responsibilities

• Monitor and manage key business reports, dashboards, and KPIs (Uninstall Reporting, AR, WIP, COGs, Service Reporting, Stage Payments, Cycle Times).
• Proactively manage customer satisfaction and resolve concerns; provide regular updates to customers.
• Manage COGs, inventory, accruals, job costing, invoicing, and big-box store purchases to meet profitability goals.
• Coach and foster teamwork, accountability, and trust within the operations team across divisions.
• Forecast capacity, revenue, and service; ensure staffing/training to meet installation and service objectives.

Skills

Leadership

Team leadership

Customer service

Communication

Education

Associate’s degree or equivalent experience

Tools

MS Office 365

Job description

Champion Window is seeking an Installation Manager to lead, monitor and coach the installation division responsible for exterior home improvement products. You will guide supervisors, measure/techs, and installers, ensuring on-time delivery, quality, and customer satisfaction.

This role requires early start times, occasional Saturdays, and a strong focus on safety, cost control and revenue growth within a national company with a 60-year history. Competitive pay and benefits are offered.