Lead Experience Designer — Hybrid (Plano, TX)

Capital One; Plano (TX); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Health benefits

Job summary

Capital One is seeking a Lead Experience Designer in Plano, TX, a hybrid role that partners with architects, engineers, product managers, and customer success teams to translate complex flows into simple, intuitive experiences. The ideal candidate designs at scale for internal and external users, with a focus on robust design systems and impactful user journeys.

The role requires leading teams and delivering end-to-end product design, with emphasis on research, prototyping, and collaboration

Qualifications

• At least 5 years of experience in user interface design.
• Experience designing software or mobile applications is a plus.
• Familiarity with design tools like Figma and Sketch is preferred.

Responsibilities

• Simplify and translate complex business and software workflows into easy-to-use experiences.
• Collaborate with partners to create new interface and interaction patterns.
• Create consistent visual conventions across the application.
• Work with product and customer success teams to gather user feedback and feature requests.
• Lead design-led workshops to align partners and teams.

Skills

User interface design

Software design

Education

Bachelor’s degree or military experience

Tools

Figma

Sketch

Job description

Capital One is seeking a Lead Experience Designer in Plano, TX, a hybrid role that partners with architects, engineers, product managers, and customer success teams to translate complex flows into simple, intuitive experiences. The ideal candidate designs at scale for internal and external users, with a focus on robust design systems and impactful user journeys.

The role requires leading teams and delivering end-to-end product design, with emphasis on research, prototyping, and collaboration