Lead Executive Housekeeper: Guest Experience Champion

Middlebury Inn

Middlebury (VT)

On-site

USD 45,000 - 55,000

Full time

14 days+
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Benefits offered by this job

Health coverage up to 80%
401K with discretionary match
Paid time off (PTO)
7 paid holidays
Earned wage access
Employee Assistance Program (EAP)
Sober support network
Recovery-friendly workplace
Exclusive hotel travel discounts

Job summary

Olympia Hospitality, operating the Middlebury Inn, is seeking a hands-on Housekeeping Supervisor to lead room attendants and laundry staff. You will supervise, train, and schedule teams to maintain high cleanliness standards of guest rooms and public areas, ensuring top guest satisfaction.

The role requires 2+ years of supervisory housekeeping experience, strong leadership, and bilingual ability in Spanish is a plus.

Qualifications

  • Minimum 2 years in supervisory housekeeping experience.
  • High school diploma or equivalent.
  • Bilingual in Spanish is a plus.

Responsibilities

  • Recruit, train, supervise, and evaluate housekeeping staff.
  • Foster a positive work environment and teamwork.
  • Develop staff schedules for coverage and efficiency.
  • Maintain cleanliness standards for guest rooms and areas.
  • Conduct inspections to ensure compliance with standards.
  • Manage inventory and budgeting for housekeeping supplies and labor.
  • Address guest feedback and take corrective action as needed.
  • Collaborate with front desk, maintenance, and F&B for seamless service.
  • Promote training programs to improve staff performance.
  • Ensure health, safety, and environmental compliance.

Skills

Staff supervision
Scheduling
Budget management
Quality control
Customer service

Education

High school diploma

Tools

Cleaning equipment operation
HVAC controls understanding

Job description

Olympia Hospitality, operating the Middlebury Inn, is seeking a hands-on Housekeeping Supervisor to lead room attendants and laundry staff. You will supervise, train, and schedule teams to maintain high cleanliness standards of guest rooms and public areas, ensuring top guest satisfaction.

The role requires 2+ years of supervisory housekeeping experience, strong leadership, and bilingual ability in Spanish is a plus.

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