Lead Esthetician & Spa Operations Manager

The Only Facial; Carmel (IN); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Complimentary facials

Professional growth opportunities

Leadership role valued

Job summary

The Only Facial is seeking a licensed esthetician to lead and manage our on-site store, oversee spa operations, and guide staff to deliver exceptional client experiences. This role emphasizes leadership, organization, and hands-on management of daily activities to maintain a welcoming spa environment.

The ideal candidate will have leadership experience in a spa or service setting, strong interpersonal skills, and a deep understanding of esthetician services and standards.

Qualifications

• Licensed Esthetician is a must.
• Leadership experience preferred in spa/wellness settings.
• Strong interpersonal and communication skills required.

Responsibilities

• Oversee daily spa operations including scheduling and inventory.
• Ensure consistent, high-quality client services and care.
• Develop and implement policies to support growth and efficiency.
• Recruit, onboard, and coach spa team members.
• Lead customer service excellence and loyalty programs.
• Monitor performance metrics and manage budgets.

Skills

Licensed Esthetician

Leadership

Interpersonal skills

Organizational skills

Boulevard management software

Tools

Microsoft Office Suite

Job description

The Only Facial is seeking a licensed esthetician to lead and manage our on-site store, oversee spa operations, and guide staff to deliver exceptional client experiences. This role emphasizes leadership, organization, and hands-on management of daily activities to maintain a welcoming spa environment.

The ideal candidate will have leadership experience in a spa or service setting, strong interpersonal skills, and a deep understanding of esthetician services and standards.