Lead, Enterprise Applications Support

Dexcom; United States; Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Comprehensive benefits program

Hybrid work model

Career development opportunities

Growth opportunities on a global scale

Job summary

Dexcom seeks an Applications Support Supervisor to oversee a team responsible for maintaining and optimizing enterprise applications. The role focuses on incident resolution, system reliability, and collaboration with IT and business stakeholders to drive improvements. Strong leadership, communication, and problem-solving skills are essential for success.

This position is hybrid, offering growth within a global CGM leader and access to comprehensive benefits and career development programs.

Qualifications

• Requires a Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Advanced degree or relevant certifications preferred.
• Proven leadership experience in application support or IT operations.

Responsibilities

• Oversee day-to-day support activities for all enterprise applications and ensure timely incident resolution.
• Lead and mentor a team of application support specialists.
• Collaborate with IT and business stakeholders to optimize systems and implement improvements.
• Manage vendor relationships and contract negotiations related to third-party services.

Skills

Leadership

Team management

Incident management

Change management

Vendor management

Troubleshooting

Communication

Problem solving

Process improvement

Education

Bachelor’s degree in IT/CS

Advanced degree or certifications preferred

Job description

Dexcom seeks an Applications Support Supervisor to oversee a team responsible for maintaining and optimizing enterprise applications. The role focuses on incident resolution, system reliability, and collaboration with IT and business stakeholders to drive improvements. Strong leadership, communication, and problem-solving skills are essential for success.

This position is hybrid, offering growth within a global CGM leader and access to comprehensive benefits and career development programs.