Lead Enrollment Specialist

University of Vermont Health Network; United States; Remote; USD 38,000 - 58,000; Full time

Job summary

The Lead Enrollment Specialist at University of Vermont Health Network serves as the senior technical and operational expert within Enrollment Services, responsible for complex payor enrollment functions across the system. It leads, coordinates, and mentors staff to ensure accurate, timely enrollment and reduces reimbursement risk.

In partnership with system leadership, the role implements standardized workflows, monitors performance, and supports continuous process improvements across

Qualifications

• Minimum 4–5 years of provider enrollment experience (required).
• Demonstrated experience independently managing complex or escalated enrollment issues (required).
• Experience serving as a subject matter expert in PECOS facility/non-facility enrollment (required).
• Experience serving as a subject matter expert, trainer, or lead resource (strongly preferred).
• Direct experience with non-professional/facility enrollment (strongly preferred).
• Experience coordinating system-level or multi-entity enrollment activities (strongly preferred).

Skills

Provider enrollment experience

PECOS enrollment expertise

Lead resource / trainer

Cross-functional coordination

Training and mentorship

Education

Associate’s degree or equivalent experience

Bachelor’s degree preferred

CPES or similar certification preferred

Job description

Building Name: UVMMC - Out of State Remote Worker

Location Address: 111 Colchester Ave., Burlington Vermont

Regular

Department: System Enrollment Services

Full Time

Standard Hours: 40

Biweekly Scheduled Hours:

Shift: Day-8Hr

Primary Shift: -

Weekend Needs: None

Salary Range: Min $27.85 Mid $34.82 Max $41.78

JOB SUMMARY

The Lead Enrollment Specialist serves as the senior technical and operational expert within Enrollment Services responsible for performing complex commercial and government payor enrollment functions—the processes required to register providers and facilities with insurance payors so they can be authorized to bill and receive reimbursement—while providing day-to-day functional leadership, coordination, and support for Enrollment Specialists. This role has primary responsibility for the ownership, coordination, and execution of non-professional/facility and provider enrollment activities across the system, in addition to managing advanced and escalated provider enrollment issues. The Lead Enrollment Specialist ensures accuracy, consistency, and timeliness of enrollment processes to support revenue cycle integrity, reduce delays in billing readiness, and mitigate reimbursement risk. The Lead Enrollment Specialist serves as a key subject matter expert and resource for the team, providing training, mentorship, and quality oversight. In partnership with the System Manager of Enrollment Services, this role supports implementation of standardized workflows, monitors performance trends, and contributes to continuous process improvement initiatives. The position functions as a critical liaison between enrollment operations, revenue cycle, contracting, and operational stakeholders across the system.

EDUCATION

• Associate’s degree or equivalent experience required
• Bachelor’s degree preferred
• CPES or similar certification preferred

EXPERIENCE

• Minimum 4–5 years of provider enrollment experience (required)
• Demonstrated experience independently managing complex or escalated enrollment issues (required)
• Experience serving as a subject matter expert in PECOS facility/non-facility enrollment. (required)
• Experience serving as a subject matter expert, trainer, or lead resource (strongly preferred)
• Direct experience with non-professional/facility enrollment (strongly preferred)
• Experience coordinating system-level or multi-entity enrollment activities (strongly preferred)