Lead, Emergency 911 Software R&D & Product Management

Atos-North America; Irving (TX); On-site; USD 150,000 - 210,000; Full time

Job summary

Atos-North America is seeking a dynamic Software R&D and Product Management Manager to lead the development and lifecycle management of emergency 911 software solutions. You will steer product strategy from concept to deployment, balancing technical depth with product discipline to deliver mission-critical, standards-compliant systems.

You will guide cross-functional teams across engineering, product, and regulatory oversight, ensuring interoperability testing and certification with NENA and

Qualifications

• Bachelor's or Master's degree in Computer Science, Engineering, Telecommunications, or related field.
• 8+ years in software product development with 3+ years in product management or R&D leadership.
• Proven track record delivering compliant, mission-critical software solutions.
• Strong leadership, communication, and stakeholder management skills.

Responsibilities

• Define and execute the R&D roadmap for Emergency 911 software products.
• Ensure alignment with NENA i3 and other industry standards.
• Own end-to-end product lifecycle processes including market research, requirements, roadmap, prioritization, release management, and post-deployment support.
• Partner with stakeholders (PSAPs, carriers, government agencies) to translate operational needs into features.
• Develop business cases, pricing models, and go-to-market strategies.
• Lead cross-functional engineering teams and ensure interoperability testing and certification with NENA and regulators.
• Promote Agile, DevOps, and CI/CD practices.
• Champion AI-powered coding, testing tools, and AI-driven regression testing.

Skills

Leadership

Product management

Stakeholder management

Agile

DevOps

Education

Bachelor's or Master's in Computer Science or Engineering or Telecommunications

Tools

GIS

SIP protocols

IP-based routing

AWS/Azure/GCP

Microservices

Job description

Atos-North America is seeking a dynamic Software R&D and Product Management Manager to lead the development and lifecycle management of emergency 911 software solutions. You will steer product strategy from concept to deployment, balancing technical depth with product discipline to deliver mission-critical, standards-compliant systems.

You will guide cross-functional teams across engineering, product, and regulatory oversight, ensuring interoperability testing and certification with NENA and