Lead DSP - Residential

Partners For Quality, Inc.; Penn Hills (Allegheny County); On-site; USD 22,937 - 27,069; Full time

Benefits offered by this job

Paid orientation and training

Free parking

Employee activities and recognition programs

Employee Assistance Program

Job summary

A community-based human services agency is seeking a Lead Direct Support Professional (DSP) to oversee operations in residential homes, provide education and coaching to staff, and deliver direct care to clients with intellectual disabilities. Candidates should have a High School Diploma and experience working with individuals with disabilities. This role offers full-time hours and a robust benefits package, including health insurance and paid time off.

Qualifications

• Minimum of one year experience working with individuals with intellectual disabilities or Autism.
• Experience in a residential setting preferred.
• Valid PA driver's license and acceptable driving record.

Responsibilities

• Assist with the overall operation of assigned residential homes.
• Provide education and coaching support to staff.
• Deliver direct care and support to clients according to their needs.

Skills

Experience with individuals with intellectual disabilities

Communication skills

Coaching and training

Education

High School Diploma / GED

Job description

Overview

ORGANIZATION: Milestone Centers Inc.

DEPARTMENT: IDD Residential

POSITION: Lead DSP – Residential

STATUS: Full Time

SCHEDULE / HOURS: 40 hours a week; mostly weekdays with some weekend requirements.

LOCATION: Monroeville area, including Wilkinsburg and Penn Hills.

Milestone Centers, a subsidiary of Partners For Quality Inc., is a nonprofit, community-based human services agency supporting individuals with behavioral health challenges and intellectual & developmental disabilities in Western Pennsylvania. Our agency oversees 20 residential settings, two outpatient offices, three adult training facilities, a prevocational enterprise program, a consumer drop‑in center, habilitation services, and two Health Care Quality Units in Butler and Warren, which train professionals in 18 counties. Milestone Centers has earned certification from the Sanctuary Institute for providing trauma‑informed care.

Responsibilities

The Lead Direct Support Professional (DSP) reports to the Community Living Manager (CLM) and assists with the overall operation of assigned residential homes. The Lead DSP provides education and coaching support to staff to facilitate goals in clients’ Individual Support Plans (ISP) and delivers direct care and support to IDA residential clients with their individual goals and activities of daily living as defined in their ISPs.

Lead DSP Responsibilities

• Report to the CLM concerning the operation of assigned residential homes.
• Exercise initiative and independent judgment during the performance of required duties.
• Communicate significant information (including staffing/transportation changes and behavioral/medical problems) to the CLM, nurse, staff, and non-residential staff.
• Assist with education, training, and coaching DSPs to ensure consistent implementation of Individual Support Plans, knowledge of SEEPs, Crisis Plans, and Behavioral Support Plans.
• Complete accurate record keeping and documentation (Service Notes, Behavior Logs, Communication Notes, Incident Reports).
• Ensure compliance with 6400 Regulations.
• Coach and mentor all newly hired DSPs.
• Work with staff and clients to maintain a safe and healthy home environment.
• Complete weekly physical site checklists.
• Complete Maintain X requests as needed.
• Assist with monitoring clients’ finances.
• Assure therapeutic diets are properly prepared and served.
• Properly administer and/or observe administration of medications, and implement and discontinue medications as required.
• Create monthly activity calendar.
• Track medical appointments according to regulations and client needs.
• Successfully complete medication administration training.

CASH INCENTIVES

• $1,000 Employee Referral for successfully referring someone to full‑time employment.

BENEFITS

• Full‑time employees enjoy a comprehensive benefits package including Health, Dental and Vision insurances.
• $1,200 cash payout option in lieu of health insurance coverage.
• Healthcare Flexible Spending Account.
• Dependent Care Flexible Spending Account.
• 16 to 26 paid days off per year.
• Wellness days (2 per year).
• Sick time.
• Eight paid holidays.
• Short‑term disability.
• Long‑term disability.
• Life insurance.
• Optional 401(k) with employer match.

WORK PERKS

• Paid orientation and training.
• Free parking (select locations).
• Employee activities, rewards and recognition programs.
• Comprehensive Employee Assistance Program.

APPLY TO THIS POSITION

Interested applicants may apply in any of the following ways:

• Complete an employment application online.
• Email resumes to [e-mail].

Partners For Quality and its family of agencies are an equal‑opportunity employer.

EOE

Qualifications

• High School Diploma / GED.
• Minimum of one (1) year experience working with people with intellectual disabilities and/or Autism.
• Experience in a residential setting preferred.
• Ability to lift and transfer without restriction.
• Valid PA driver’s license and acceptable driving record.
• Act 34 Clearance and FBI Clearance, if applicable.
• Complete and maintain Department of Human Services Medication Administration Certification.

Minimum Compensation

USD $16.65 per hour.

Maximum Compensation

USD $19.65 per hour.