Lead Docusign Developer

Relha LLC; Miami, Northern (FL, KY); Hybrid; USD 107,000 - 134,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid parental leave

Adoption assistance

Vacation & holidays

Job summary

Lennar is seeking a Lead DocuSign Developer to own the enterprise DocuSign platform, including integrations with Salesforce and JDE, IAM, and the platform roadmap. You will act as a senior technical owner, mentor a junior analyst, and drive governance, security, and release adoption decisions across the business units.

This role requires 5+ years of DocuSign experience, strong API/Connect skills, and proven ability to work with vendor and internal engineering teams to deliver scalable solutions.

Qualifications

• 5+ years of hands-on DocuSign experience including admin and API/Connect integrations with enterprise systems such as Salesforce or ERP.
• Demonstrated experience owning IAM for a SaaS platform — federated identity/SSO, provisioning, and access governance.
• Experience developing and executing a platform roadmap with vendor and internal engineering stakeholders.
• Strong vendor management including relationship ownership and escalation resolution.
• Ability to operate independently, set technical direction, and mentor junior support staff.

Responsibilities

• Own design, configuration, and ongoing health of DocuSign integrations with Salesforce, JDE, and other enterprise systems.
• Partner with DocuSign Dev team and cross-functional technical teams on integration builds, API configuration, and troubleshooting.
• Serve as technical point of contact for new integration requests, scoping feasibility and effort with stakeholders.
• Own DocuSign IAM posture, including Federated ID/SSO configuration, provisioning strategy, and access governance.
• Collaborate with Lennar IAM and security teams on federation, authentication, and audit requirements.
• Define and maintain access policies and role structures for scalable user bases.
• Own enterprise roadmap in partnership with DocuSign account team and Lennar leadership.
• Evaluate new DocuSign capabilities for fit with Legal, Procurement, and business needs.
• Review release notes and translate impacts into Lennar planning.
• Represent Lennar in vendor check-ins with DocuSign and manage relationships.
• Own DocuSign template governance and partner with Dev team on new template builds.
• Investigate and resolve pre-execution signer email delivery failures and other complex incidents.
• Open, own, and manage vendor support tickets with DocuSign through resolution.
• Serve as escalation point for the Legal Tech Analyst I on complex issues.
• Support legal hold envelope collection requests for specified states/divisions.

Skills

DocuSign

IAM / Identity

API integrations

Vendor management

Mentoring

Tools

DocuSign APIs/Connect

Salesforce

JDE

ServiceNow

Azure AD / Okta

Job description

The Lead Docusign Developer is the senior technical owner of the DocuSign platform at Lennar, responsible for the platform's integrations, identity and access management (IAM), and enterprise roadmap. This role goes beyond day-to-day administration to own how DocuSign connects to Lennar's broader systems landscape (Salesforce, JDE, and other enterprise platforms), how access and identity are governed on the platform, and how DocuSign evolves to meet the company's future needs. This role also serves as the escalation point for issues beyond routine account and envelope support, and mentors the Legal Technical Analyst I on complex cases.

Key Responsibilities

DocuSign Integrations

Own the design, configuration, and ongoing health of DocuSign's integrations with Salesforce, JDE, and other enterprise systems

Partner with the DocuSign Dev team and cross-functional technical teams (Salesforce, OCI, EUC Operations) on integration builds, API configuration, and troubleshooting

Serve as the technical point of contact for new integration requests, scoping feasibility and effort with internal and vendor stakeholders

Identity & Access Management (IAM)

Own DocuSign's IAM posture, including Federated ID/SSO configuration, provisioning strategy, and access governance

Partner with Lennar's IAM and security teams on identity federation, authentication, and audit requirements affecting DocuSign

Define and maintain access policies and role structures that scale as the platform's user base grows

Enterprise Roadmap & Platform Strategy

Own and drive DocuSign's enterprise roadmap in partnership with the DocuSign account team and Lennar engineering leadership

Evaluate new DocuSign capabilities and releases for fit against Legal, Procurement, and business needs, and plan their adoption

Review DocuSign's monthly release notes and translate roadmap and configuration impacts into Lennar's planning

Represent Lennar in weekly vendor check-ins with DocuSign, managing the relationship, escalations, and upcoming releases

Own DocuSign template governance and partner with the DocuSign Dev team on new template builds

Build and maintain DocuSign reporting for Legal and business stakeholders

Own investigation and resolution of pre-execution signer e-mail delivery failures and other complex incidents

Open, own, and manage vendor support tickets with DocuSign through resolution

Serve as secondary escalation point for the Legal Technical Analyst I on complex account, envelope, or signing group issues

Support legal hold envelope collection requests for specified states, divisions, or communities

Required Qualifications

5+ years of hands-on DocuSign experience, including administration and DocuSign integrations (API/Connect-based) with enterprise systems such as Salesforce or an ERP

Demonstrated experience owning identity and access management (IAM) for a SaaS platform — federated identity/SSO, provisioning, and access governance

Experience developing and executing a platform roadmap in partnership with a vendor and internal engineering stakeholders

Strong vendor management experience, including relationship ownership and escalation resolution

Ability to operate independently, set technical direction, and mentor junior support staff

Preferred Qualifications

Direct experience with DocuSign APIs/Connect and enterprise integration platforms

Experience with IAM/identity tools such as SailPoint, Okta, or Azure AD

Background in legal, procurement, or real estate operations technology

Prior experience mentoring or providing technical leadership to junior analysts

Tools & Systems

JDE (or equivalent ERP)

ServiceNow (or equivalent ITSM ticketing tool)

IAM/identity platforms (e.g., SailPoint, Okta, Azure AD)

Microsoft Teams / Outlook

This information is intended to be a general overview and may be modified by the company due to factors affecting the business.

General Overview of Compensation & Benefits:

We reasonably expect the base compensation offered for this position to range from an annual salary of $107,400.00 - $134,200, subject to adjustment based on business-related factors such as employee qualifications, geographic pay differentials (e.g., cost of labor/living, etc.), and operational considerations.

This position may be eligible for bonuses.

This position may be eligible for commissions.

This position will be eligible for the described benefits listed in the above section in accordance with Company Policy.

This information is intended to be a general overview and may be modified by the Company due to factors affecting the business.

Life at Lennar

At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.

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Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.