Lead Dishwasher

NC State University; Raleigh (NC); On-site; USD 35,000 - 45,000; Full time

Job summary

An established industry player in the educational sector is seeking a Lead Dishwasher to oversee dishwashing operations within its dining services. This role involves supervising staff, ensuring high sanitation standards, and fostering teamwork in a fast-paced environment. The ideal candidate will possess strong customer service and communication skills, along with the physical ability to meet job demands. Join a vibrant community dedicated to enhancing the student experience and enjoy exclusive perks designed for your well-being. This is a fantastic opportunity to contribute to a supportive and dynamic workplace.

Benefits

Exclusive Employee Perks

Professional Development Opportunities

Qualifications

• Experience in a fast-paced restaurant environment is essential.
• Knowledge of sanitation processes and safety protocols is required.

Responsibilities

• Supervise dishwashing operations and ensure sanitation standards.
• Train and direct staff in their duties and responsibilities.
• Maintain cleanliness and organization in the kitchen and dining areas.

Skills

Customer Service Skills

Communication Skills

Ability to Follow Instructions

Physical Stamina

Education

High School Diploma or Equivalent

Tools

Dishwashing Equipment

Job description

Work Schedule: 40 hours per week; work hours may vary based on business needs; work schedule may include nights, weekends, and holidays.

Job Location

Department: NC State Dining

About the Department

Campus Enterprises is NC State University’s division of retail and hospitality organizations — NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value, and enrichment of the student experience in support of academic success.

NC State Dining provides campus-wide food services to students, staff, and faculty on the North Carolina State University Campus. NC State Dining operates 11 cafes, 3 food courts, 6 dining halls, 3 markets, 2 restaurants, vending, a nutritional counseling service, and a catering department. The department employs approximately 1000 temporary and student employees and approximately 190 permanent EHRA and SHRA employees.

As a Pack member, you can enjoy exclusive perks designed to enhance your personal and professional well-being.

You Belong Here! At NC State, our goal is for all employees to reach their fullest potential at work. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

Position Summary

This position serves as a Lead Dishwasher at a NC State Dining unit and will assign tasks and direct efforts of other food service technicians, temporary and student employees.

Duties and Responsibilities

• Supervise sanitation personnel to ensure a consistent and efficient dish-washing operation and working environment at the assigned location.
• Assign and direct the efforts of other dishwashers to ensure all daily tasks are scheduled and completed as required.
• Train employees in specific job assignments, including training in the proper and safe operations of all equipment used.
• Recognize, address, and resolve potential problems in service.
• Maintain a high level of sanitation through the kitchen, dining, storage, and disposal areas, including sweeping and mopping floors, emptying trash, and cleaning doors, windows, and kitchen areas.
• Check tables, chairs, and equipment to ensure items are in good repair.
• Review schedules and timekeeping for assigned staff to ensure proper employee coverage and utilization.
• Assist with stocking of beverages and other food items.
• Develop and maintain effective working relationships to encourage and support communication and teamwork.

Other Responsibilities

• Model the Division’s mission and values, fostering a positive, cohesive workplace and congeniality among co-workers.
• Understand the goals and culture of the organization, and how employees’ work activities, teamwork, and customer service impact clients.
• Adhere to all University policies, procedures, and regulations, and Division standard operating practices and protocols.
• Due to operational needs, an employee may be assigned to work in any NC State Dining department, including catering and special events.
• Perform other duties as assigned to ensure NC State Dining business needs are met.

Qualifications

Demonstrated possession of the competencies necessary to perform the work.

Other Required Qualifications

• Experience working in a fast-paced restaurant environment.
• Knowledge of cleaning and sanitation processes.
• Excellence in completing all tasks and performance goals.
• Ability to follow written and verbal instructions.
• Outstanding customer service skills, including the ability to remain professional and respectful under pressure.
• Strong written and verbal communication skills to effectively communicate with customers, peers, and supervisors.
• Physical ability to bend, twist, pull, and push; must be able to work in extremely hot and cold conditions.
• Must be able to lift 30 pounds above head and up to 60 pounds on rare occasions, with or without reasonable accommodation.
• Follow all safety procedures and protocols; incumbent will routinely handle sharp items and work around hot food items.
• Ability to use or learn to use email.

Preferred Qualifications

• Experience as a commercial dishwasher in a high-volume kitchen.
• Knowledge of cleaning and sanitation processes.

Required License or Certification

Valid NC Driver's License required.

Recruitment Dates and Special Instructions

Job Open Date: 04/16/2025

Earliest Close Date: 04/22/2025

Notice to Applicants

Include ALL relevant work experience on your application and include any employment that is mentioned in the supplemental questions in your work history.

Special Instructions

Position Number: 00109413

Position Type: SHRA

Position Classification Band Title: Journey

Position Classification Salary Range: $35,845 - $44,237

AA/EEO

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.