Lead Director, Software Development Engineering

CVS Health; United States; Remote; USD 144,000 - 289,000; Full time

Job summary

CVS Health is seeking a Lead Director for Software Development Engineering who will oversee the Pharmacy Benefits Management (PBM) segment. This role involves managing web-based platforms while collaborating with technical and business leaders to align technology investments with strategic goals. Ideal candidates will have significant IT experience, a strong focus on customer service, and demonstrated leadership abilities.

Benefits

Affordable medical plan options

401(k) plan with company matching

Employee stock purchase plan

Wellness screenings and counseling programs

Flexible work schedules

Tuition assistance

Qualifications

• 10+ years of progressive experience in Information Technology.
• Minimum of 5 years of experience leading cross-functional teams.
• Demonstrated ability to identify and document business needs.

Responsibilities

• Manage technical needs across web application portfolios.
• Analyze operational practices for innovative solutions.
• Act as primary contact for planning new development initiatives.

Skills

Customer-first orientation

Technical leadership

Project management

Education

Bachelor’s degree in Computer Science, Engineering, or a related STEM field

Advanced degree (e.g., Master’s or Doctorate)

Job description

Lead Director, Software Development Engineering

Pay Competitive

Location Remote

Employment type Full-Time

Job Description

Req#: R0592324

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Lead Director, myPBM Benefits is responsible for overseeing the Pharmacy Benefits Management (PBM) segment by managing, developing, and supporting web-based development platforms. In this role, you will work collaboratively with technical leaders, business stakeholders, Value Pool Product Managers/Owners, and engineering teams across diverse development environments to define strategic objectives and develop a comprehensive multi-year roadmap. You will also ensure that technology investments align with the enterprise’s overarching strategic goals and technology roadmap.

Responsibilities

• Manage and report on the technical needs across the overall web application portfolio used in PBM processes to ensure high-quality business outcomes.
• Analyze current operational practices to identify and implement innovative solutions that drive efficiency and effectiveness.
• Act as the primary point of contact for planning new development initiatives and serve as the escalation point for existing development resources.
• Establish a clear vision aligned with company values by setting challenging yet achievable objectives and action plans while motivating teams to balance customer needs, budgets, and business success.
• Liaise with technical advisors to determine necessary automation, training, and skill enhancement across the technology portfolio.
• Support both business and technical functions by ensuring a deep understanding of the customer experience, back-end systems, and overall business operations.
• Develop and nurture an organization that attracts, selects, and retains high-caliber, diverse talent, cultivating a cohesive team environment that consistently meets or exceeds stated goals.
• Instrumenting, designing, monitoring, logging, alerting services
• Understand the technology stack end-to-end and ability to keep up with changing non-functional and functional requirement.
• Provide technical leadership and serve as a mentor to the development team by driving continuous improvements in code quality, delivery efficiency, and overall system performance.
• Manage the delivery of the IT initiatives, ensuring the quality, design, timeliness, and budget adherence, and meeting the key OKRs (Objectives and Key Results) and KPIs (Key Performance Indicator).

Required Qualifications

• 10+ years of progressive experience in Information Technology with a strong emphasis on engineering development and testing.
• Minimum of 5 years of experience leading cross-functional teams within a technical environment.
• Demonstrated ability to identify and document business needs collaboratively with technical resources.
• Strong customer-first orientation with a commitment to delivering quality tools, information, and content that enhance user experience.
• Proven track record in driving projects to completion on time and within budget, with effective communication skills across multiple organizational levels.

Education

• Required: Bachelor’s degree (or equivalent experience) in Computer Science, Engineering, or a related STEM field.
• Preferred: Advanced degree (e.g., Master’s or Doctorate) and any relevant certifications that support expertise in cloud development, application management, or system integration.

Pay Range

The typical pay range for this role is:

$144,200.00 - $288,400.00


This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.


Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 06/30/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

About the company

At CVS Health, we share a clear purpose: helping people on their path to better health. Through our health services, plans and community pharmacists, we’re pioneering a bold new approach to total health. Making quality care more affordable, accessible, simple and seamless, to not only help people get well, but help them stay well in body, mind and spirit.

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