Lead Director - Retail Analytics Technical Product

9025 CVS Shared Services Resources LLC; New York (NY); Hybrid; USD 144,000 - 288,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking an experienced Senior Product Manager to lead a data science and engineering squad focused on analytics and AI-powered retail decisioning engines. You will own the product vision and roadmap, coordinate across strategy, merchandising, marketing, and engineering, and drive end-to-end lifecycle management of data-centric products.

The role emphasizes stakeholder collaboration, data-driven decision making, and delivering high-impact features that improve margin, trips, and

Qualifications

• 8+ years work experience.
• Experience with direct reports and professional development.
• Adept at execution and delivery (planning, delivering, and supporting).
• Adept at business intelligence.
• Adept at collaboration and teamwork.
• Mastery of problem solving and decision making.
• Mastery of growth mindset (agility and developing yourself and others).
• Experience with E2E technical product development of Analytics Products/AI Products.

Responsibilities

• Develops the squads, providing direction, guidance, and mentorship to foster a high-performing and collaborative work environment.
• Defines the product vision, strategy, and roadmap, aligning with business goals and market demands to drive product innovation and customer satisfaction.
• Controls the product development process, from ideation to launch, ensuring adherence to timelines, quality standards, and budgetary constraints.
• Communicates strategically with cross-functional teams, including design, engineering, and marketing, to ensure seamless coordination and alignment throughout the product development lifecycle.
• Advises management on market trends, customer needs, and competitive landscape to inform product strategy and prioritize feature enhancements and new product initiatives.
• Owns relationships with key stakeholders, including executive leadership and customers, to gather feedback, understand requirements, and communicate product updates and enhancements.
• Directs resources to analyze product performance metrics, user feedback, and market data to drive data-driven decision-making and optimize product features and user experience.
• Manages a team of data scientists, junior technical managers -- providing coaching, performance feedback, and professional development opportunities to support their growth and success.
• Advocates for the squads and portfolio internally and externally, representing the company at industry events, conferences, and client meetings to promote product value and drive business growth.

Skills

Data product leadership

Strategic planning

Cross-functional collaboration

Analytics product development

Mentorship

Data-driven decision making

Communication with stakeholders

Problem solving

Execution and delivery

Team management

Education

Bachelor's degree

Master's degree preferred

Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

Provides strategic leadership and manages multiple squads composed of data scientists, data engineers, and MLEs, responsible for designing and developing a Retail specific ecosystem of decisioning engines to enable business strategy to drive incremental trips, margin, and other outcomes in deep partnership with cross functional strategy, merchandising, marketing, and engineer teams. Core responsibilities include, but is not limited to, end to end technical product development (e.g., defining product roadmaps, prioritizing feature development, communicating with stakeholders, and ensuring successful product launches). Oversees the entire product lifecycle, including requirements gathering, design, development, testing, iteration, measurement for scale go/no-go, and closed loop feedback monitoring. Work across the organization to align product strategies with business goals, manage resources, and facilitate effective collaboration between product teams and other departments to drive product success.

What You Will Do

• Develops the squads, providing direction, guidance, and mentorship to foster a high-performing and collaborative work environment; decision maker for WHAT to build, WHEN by, WHY together with key partners, with what VALUE based on analytical best practices (e.g., quasi experimentation).
• Defines the product vision, strategy, and roadmap, aligning them with business goals and market demands to drive product innovation and customer satisfaction.
• Controls the product development process, from ideation to launch, ensuring adherence to timelines, quality standards, and budgetary constraints.
• Communicates strategically with cross-functional teams, including design, engineering, and marketing, to ensure seamless coordination and alignment throughout the product development lifecycle.
• Advises management on market trends, customer needs, and competitive landscape to inform product strategy and prioritize feature enhancements and new product initiatives.
• Owns relationships with key stakeholders, including executive leadership and customers, to gather feedback, understand requirements, and communicate product updates and enhancements.
• Directs resources to analyze product performance metrics, user feedback, and market data to drive data-driven decision-making and optimize product features and user experience.
• Manages a team of data scientists, junior technical managers -- providing coaching, performance feedback, and professional development opportunities to support their growth and success.
• Advocates for the squads and portfolio internally and externally, representing the company at industry events, conferences, and client meetings to promote product value and drive business growth.

Required Qualifications

• 8+ years work experience
• Experience with direct reports and professional development
• Adept at execution and delivery (planning, delivering, and supporting) skills
• Adept at business intelligence
• Adept at collaboration and teamwork
• Mastery of problem solving and decision making skills
• Mastery of growth mindset (agility and developing yourself and others) skills
• Experience with E2E technical product development of Analytics Products/AI Products
• Education Bachelor's degree required.

Preferred Qualifications

• Masters in relevant field preferred (e.g., Masters in Data Science, Masters in Computer Science, MBA, etc.).
• Certified Product Manager (CPM) preferred.

Pay Range

The typical pay range for this role is: $144,200.00 - $288,400.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.

• medical
• dental
• vision coverage
• paid time off
• retirement savings options
• wellness programs
• other resources, based on eligibility.

Our Work Experience

We anticipate the application window for this opening will close on: 09/13/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.