Lead Direct Support Professional - 1st/2nd Shift, Grand Rapids

Hope Network; Grand Rapids (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

403(b) retirement with company match

Generous PTO

Tuition reimbursement and scholarship

Employee Assistance Program

Company-paid life insurance

Paid training + career growth

Job summary

Hope Network is seeking a Lead Direct Support Professional for Grand Rapids, MI, with 1st and 2nd shift availability. This on-site, full-time role leads staff, supports individuals served, and helps ensure high-quality services.

You will mentor team members, coordinate daily program operations, and promote independence in participants while maintaining safety and compliance. Competitive benefits apply.

Qualifications

• High school diploma or equivalent, with two years of leadership experience in a healthcare-related setting.
• Valid driver’s license.
• Ability to lift 50 lbs.
• Ability to pass background checks and fingerprints.
• Ability to obtain CPR/First Aid certification.
• Competitive pay.
• Medical, dental & vision insurance.
• Virtual Concierge Medical Services.
• 403(b) retirement with company match (up to 3%).
• Generous Paid Time Off (PTO).
• Paid training + career growth opportunities.
• Tuition reimbursement and scholarship opportunities.
• Employee Assistance Program (mental health + support).
• Company-paid life insurance.

Responsibilities

• Assist with daily living (ADLs), personal care, and medications.
• Support community outings, transportation, and activities.
• Build positive relationships and encourage independence.
• Help maintain a safe, structured, and supportive environment.
• Ability to mentor, train and orient new staff.
• Provide leadership, direction and support to staff.

Skills

Communication

Teamwork

Adaptability

Patience

Person-centered care

Education

High school diploma or equivalent (2 years leadership exp)

Job description

Hope Network is seeking a Lead Direct Support Professional for Grand Rapids, MI, with 1st and 2nd shift availability. This on-site, full-time role leads staff, supports individuals served, and helps ensure high-quality services.

You will mentor team members, coordinate daily program operations, and promote independence in participants while maintaining safety and compliance. Competitive benefits apply.