Lead Direct Support Professional

Charles Lea Center; Spartanburg (SC); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Charles Lea Center is seeking a Lead Direct Support Professional to provide compassionate, hands-on support to individuals with intellectual and developmental disabilities in a residential setting.

Responsibilities include mentoring new staff, assisting with training, coordinating with internal teams, documenting in Therap, and ensuring compliance with health and safety requirements. The role is based in the Spartanburg area and may require coverage at other Charles Lea Center locations.

Qualifikationen

• Must be at least 18 years old.
• High school diploma or equivalent.
• 2–4 years of related experience preferred (DSP, CNA, PCA, RBT, Med Tech, Caregiver, or similar).
• Hold a valid driver''s license.
• Basic computer skills and ability to complete electronic documentation.

Aufgaben

• Provide administrative support and assist program managers with the Performance Development Process.
• Support onboarding and mentoring of new employees and provide ongoing training.
• Assist with pre-admission meetings and communication of incoming individuals'' needs.
• Monitor training data and coordinate corrective training.
• Perform routine Direct Support Professional duties including transportation and meals.
• Document services in Therap and submit maintenance requests.
• Attend routine meetings with the Program Manager to review updates and needs.
• Maintain licensing, compliance, and support documentation.

Kenntnisse

Compassionate care

Mentoring

Training support

Documentation

Communication

Ausbildung

High school diploma

Tools

Therap

UpKeep

Teams

Jobbeschreibung

Lead Direct Support Professional

As a LeadDirect Support Professional, you will provide compassionate, hands‑on support to individuals with intellectual and developmental disabilities in a residential setting. Your role is essential in helping individuals live as independently, safely, and meaningfully as possible.

Key Responsibilities

• Administrative Support
• Assist Program Managers with the Performance Development Process by providing required information.
• Support completion of On‑the‑Job Training (OJT) for new hires and provide follow‑up as needed.
• Mentor new employees and assist with ongoing training.
• Participate in pre‑admission meetings and communicate needs for incoming individuals.
• Monitor training data for people supported and provide corrective training.
• Complete monthly quality assurance audits.
• Provide emergency transportation and support as needed.
• Coordinate with internal departments to ensure supplies and resources are available.
• Assist with documentation for critical incidents and follow‑up recommendations.
• Attend routine meetings with the Program Manager to review updates and needs.

Training and Development

• Support DSPs with daily operations, active treatment, and skill development.
• Assist with assessments, monthly packets, and job process protocols.
• Document services in Therap using required modules.
• Submit maintenance needs through UpKeep.
• Provide training on new procedures, initiatives, and licensing requirements.

Program and Services Support

• Ensure adherence to Behavior Support Plans and guidelines.
• Serve as Medication Technician and document medication administration in Therap.
• Ensure meals meet dietary and health requirements.
• Advocate for the needs and preferences of people supported.
• Serve as backup for the Program Manager when assigned.
• Ensure daily activities reflect the needs and desires of people supported.
• Maintain documentation to meet licensing, compliance, and support standards.
• Assist with scheduling and coverage when available.
• Perform routine DSP duties, including transportation, meal preparation, medical support, and daily living skills.
• Conduct monthly council meetings with people supported and upload documentation to Teams.

Program Specific - Supportive Living

• Review and report key information to the Program Manager, including daily census, training objectives, appointment documentation, T‑Logs, vehicle logs, and monthly required items.
• Monitor medication supply, expiration dates, and refills; communicate with pharmacy, physicians, or families as needed.
• Support health‑related needs by coordinating with medical providers and ensuring Therap documentation is complete.
• Serve as liaison for communication between shifts.

Qualifications

• Be at least 18 years of age.
• Possess a high school diploma or equivalent.
• Have 2 to 4 years of related experience preferred (DSP, CNA, PCA, RBT, Med Tech, Caregiver, or similar roles).
• Hold a valid driver's license.
• Have basic computer skills and the ability to complete electronic documentation.

Work Location Flexibility

This position is assigned to the Spartanburg area; however, Direct Support Professionals may be required to work at other Charles Lea Center locations as needed to meet staffing and operational needs.

Physical Requirements

This position requires regular standing, walking, bending, lifting, and providing hands‑on support to individuals. Employees must be able to lift up to 50 pounds. Reasonable accommodations may be made for qualified individuals with disabilities.

Why Join Us?

At Charles Lea Center, you'll have the opportunity to make a meaningful difference every day by helping individuals achieve their goals, build independence, and thrive in their communities.