Lead Dining Room Server

Wingate-Living; Needham Heights (MA); On-site; USD 21,000 - 28,000; Full time

Job summary

Wingate Living in Needham Heights, MA, is seeking a Dining Room Server to support the Dining Department, assist residents, and uphold high sanitation and service standards. The role reports to the Executive Chef and participates in daily meal service, cleaning, and setup.

Candidates should have a High School diploma or equivalent; prior experience is preferred but not required. Flexibility, reliability, and ability to work in a team are essential to deliver compassionate, person-centered service.

Qualifications

• High school diploma or equivalent preferred; experience is helpful but not required.
• Ability to read, understand and follow directions and work assignments.
• Willingness to perform routine tasks with interruption and flex hours.

Responsibilities

• Perform defined dining routines and cleaning tasks as assigned by the Executive Chef.
• Set up dining room and serve residents; may include coffee, tea, juice, etc.
• Follow safety, sanitation, and infection control procedures and report needs or issues.
• Receive and store food and supplies; assist with in-service trainings.
• Adhere to policies and participate in ongoing quality improvement initiatives.
• Perform additional duties as assigned.

Education

High School Diploma or equivalent

Job description

Your Career. Your Calling. Our Commitment to Exceptional Care.

At Wingate Living, we're more than just senior living--we're builders of lifestyles, friendships, and communities you'll be proud to be part of. As a family-owned company with over 30 years of experience throughout Massachusetts and Rhode Island, we offer a unique blend of healthcare and hospitality through a full continuum of premier services.

Join us, and bring your passion, expertise, and heart to a team that truly values you.

Job Purpose:

The Dining Room Server performs designated work and cleaning routines for the Dining Department and is accountable to the Executive Chef.

Essential Duties and Responsibilities:

• Perform defined work routines using various dietary utensils, supplies and equipment as assigned by the Executive Chef.
• Follow cleaning duties as scheduled. Required to assist in cleaning work areas, dining room floor, dining room tables, and dining room chairs after each meal and occasionally after special events, sweep floor at the end of shift.
• Set up the dining room and serving residents per established standards. May be required to prepare and serve coffee, tea, juice, etc.
• Follow reporting procedures for the following:
  • Supply or equipment needs.
  • Any damaged or loose fixtures, flooring, or tiling requiring replacement or repair.
  • Any unsafe or malfunctioning equipment.
  • Any conditions conductive to breeding insects, rodents, or other vermin.
• Assist in receiving and storing food and supplies.
• Attend in-service educational programs.
• Follow defined safety codes and infection control procedures. Assures work is performed in accordance with all federal, state, and facility regulations regarding sanitation and infection control.
• Required to perform duties efficiently in order to accomplish tasks in allotted time.
• Assures personal compliances to all state and federal regulations including blood borne pathogens, infection control, use of hazardous materials, and fire safety.
• Committed to working with residents and families to develop and implement strategies that promote person-centered care.
• Actively supports Wingate’s commitment to providing "5 Star" service on all quality objectives with an emphasis on continual improvement and excellent customer service.
• Adheres to all company policies, procedures, and standards of conduct.
• Understand facility’s fire and disaster plans; follow established procedures during drills and actual emergencies.
• Reports to the appropriate managers any known or suspected violations of policy and procedures, regulations or standards of conduct.
• Performs additional duties as assigned.

Position Requirements:

High school diploma or equivalent desired. Experience is preferred, but not necessary. Ability to read, understand and follow directions and work assignments is required. Willingness to perform routine, repetitive tasks with frequent interruptions preferred. Ability to work flexible hours required.

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