Dining Room Manager

Socket.dev; Kingston (MA); On-site; USD 39,000 - 47,000; Full time

Job summary

Wingate Residences at Silver Lake is seeking a Dining Room Manager to lead a fine dining experience for residents and their guests. You will build and supervise a strong server team and support marketing initiatives for the community.

The role requires a high school diploma and at least three years of food service experience, including supervisory responsibilities. A current ServSafe certificate is required or willingness to obtain one.

Qualifications

• High School Diploma or equivalent.
• Minimum of three years in food service, with at least one year in supervision.
• Current ServSafe certificate required or willingness to obtain.
• Knowledge of culinary service environment, kitchen equipment, and buffet catering.
• Strong customer service and organizational skills.
• Ability to manage multiple priorities and supervise staff.

Responsibilities

• Oversees all dining services for residents in the dining room and other areas.
• Ensures the dining room is clean, prepared, and staffed per Wingate standards.
• Greets, seats, and assists residents during meal service.
• Maintains order of service for meals, including wine, dessert, and cleanup.
• Monitors dining room inventory and communicates replenishment needs.
• Coordinates with kitchen staff to ensure timely meal trays.
• Assists Culinary Services Director with operations, events, and menu presentation.
• Conducts orientation and training for dining room staff.
• Schedules shifts and supervises closing of the dining area.
• Monitors printing and distribution of daily menus.
• Complies with company policies and reports violations.
• Performs additional duties as assigned.

Skills

Customer service

Communication

Organizational skills

Staff supervision

Education

High School Diploma or equivalent

Tools

ServSafe Certification

Job description

Wingate Residences at Silver Lake

Assisted Living Schedule: Tuesday - Saturday, 7:00am - 3:00pm

Pay Rate: Starting at $28.85

Your Career. Your Calling. Our Commitment to Exceptional Care.

At Wingate Living, we're more than just senior living--we're builders of lifestyles, friendships, and communities you'll be proud to be part of. As a family-owned company with over 30 years of experience throughout Massachusetts and Rhode Island, we offer a unique blend of healthcare and hospitality through a full continuum of premier services.

Job Purpose:

The Dining Room Manager provides a fine dining experience for residents and their guests, builds and manages a strong server team, and supports the marketing of the community.

Essential Duties and Responsibilities:

• Oversees all dining services for residents in the dining room, function rooms, and other designated areas, assisting in any area that needs attention.
• Ensures the dining room is clean, prepared, and staffed in accordance with Wingate standards prior to each meal service.
• Greets, seats, and assists residents throughout meal service, anticipating and fulfilling needs in a timely manner.
• Maintains the proper order of service for all meals, including pre-bussing, dessert service, wine service, and clearing and resetting the dining room.
• Monitors and maintains dining room inventory including beverages, condiments, tableware, glassware, china, and linens; communicates replenishment needs to the appropriate manager.
• Communicates with kitchen staff to ensure room trays are prepared and ready on time; captures and submits meal revenue.
• Assists the Culinary Services Director with efficient department operations, event planning, and menu presentation; attends meetings as requested.
• Conducts orientation and ongoing training for dining room staff; monitors compliance with company uniform policy.
• Schedules shifts and assigns work to ensure proper staffing levels; supervises and secures the closing of the dining area.
• Monitors the printing and distribution of daily menus.
• Serves wine and appetizers at happy hour and marketing events.
• Committed to person-centered care and Wingate's "5 Star" service standards, with an emphasis on continual improvement.
• Adheres to all company policies, procedures, and standards of conduct, and reports any known or suspected violations to the appropriate manager.
• Performs additional duties as assigned.

Position Requirements:

• High School Diploma or equivalent required.
• Minimum of three years of experience in food service, with at least one year of supervisory experience required.
• Current ServSafe certificate required or willingness to obtain.
• Knowledge of culinary service environment, kitchen equipment, and buffet catering.
• Strong customer service, communication, and organizational skills.
• Ability to manage multiple priorities and supervise staff directly when required.