Lead Digital Product Manager - CRM Transformation

Capital One; McLean (VA); On-site; USD 165,000 - 188,000; Full time

Job summary

Capital One is seeking a Product Manager to drive a unified customer experience within its CRM transformation efforts for Commercial Bank clients. Lead cross-functional teams to translate enterprise requirements into intuitive product experiences that reduce friction and accelerate the client lifecycle.

The role emphasizes translating business strategy into consumer-facing digital products, partnering with design, engineering, risk, and operations, and delivering measurable value in a fast-paced

Qualifications

• Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or related) or Business/Marketing.
• OR Bachelor's degree in any field and at least 3 years of Product Management experience.

Responsibilities

• Translate complex enterprise requirements into frictionless, intuitive user experiences.
• Partner with cross‑functional leaders across Design, Engineering, Business Operations and Risk to translate needs into product outcomes.
• Lead cross‑functional teams to deliver customer‑facing digital products and drive growth.

Skills

Product Management

Education

Bachelor's or Master's degree in a quantitative field

Job description

Capital One is seeking a Product Manager to drive a unified customer experience within its CRM transformation efforts for Commercial Bank clients. Lead cross-functional teams to translate enterprise requirements into intuitive product experiences that reduce friction and accelerate the client lifecycle.

The role emphasizes translating business strategy into consumer-facing digital products, partnering with design, engineering, risk, and operations, and delivering measurable value in a fast-paced