Digital Product Leader - CRM Transformation

ITSMF; McLean (VA); On-site; USD 165,000 - 188,000; Full time

Benefits offered by this job

Performance-based incentives

Comprehensive benefits

Job summary

Capital One is seeking a Manager, Digital Product Management for the Commercial Bank CRM Transformation. The role focuses on delivering a unified, intelligent workspace where embedded AI and predictive analytics meet CRM workflows to boost efficiency and growth.

You will partner with design, engineering, operations and risk to translate enterprise requirements into intuitive experiences, leading cross-functional teams to drive customer value and lifecycle improvements.

Qualifications

• Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or related) or Business/Marketing
• OR Bachelor's degree in any field and at least 3 years of Product Management experience

Skills

Product management

Cross-functional collaboration

Strategic thinking

Customer-focused

Education

Bachelor's or Master's in quantitative field / Business / Marketing

Job description

Capital One is seeking a Manager, Digital Product Management for the Commercial Bank CRM Transformation. The role focuses on delivering a unified, intelligent workspace where embedded AI and predictive analytics meet CRM workflows to boost efficiency and growth.

You will partner with design, engineering, operations and risk to translate enterprise requirements into intuitive experiences, leading cross-functional teams to drive customer value and lifecycle improvements.