Lead Detail Technician

The Detail Docs Mobile Detailing; Champaign (IL); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Paid Time Off

Bonus tied to company success

Opportunities for advancement

Job summary

The Detail Docs Mobile Detailing in Champaign, IL is seeking a Lead Detailer to own day-to-day jobs on the ground and set the quality bar for the team.

This role focuses on leading on-site detailing, mentoring newer detailers, and ensuring every customer receives a five-star experience. Strong communication and problem-solving skills are essential, with travel to job sites as needed.

Qualifications

• Previous detailing experience required; leadership or training experience preferred.
• Strong attention to detail and pride in quality work.
• Excellent communication, especially with customers.
• Ability to solve problems independently on-site.
• Valid driver's license (mobile service, travel to job sites).
• Comfortable working outdoors and on your feet for extended periods.

Responsibilities

• Lead and oversee detailing jobs from start to finish.
• Train and mentor newer detailers on technique and standards.
• Ensure every vehicle meets company quality standards before handoff.
• Handle on-site customer communication and resolve issues in real time.
• Help manage the daily job schedule and route efficiency for mobile appointments.
• Maintain equipment, supplies, and truck inventory.
• Flag efficiency issues and suggest process improvements to ownership.
• Hold the team accountable to time and quality standards on every job.
• Report job status and any issues back to ownership regularly.

Skills

Leadership

Attention to detail

Communication

Problem solving

Driver's license

Job description

Here's the same structure, tailored for The Detail Docs and a Lead Detailer role:

The Detail Docs Mobile Detailing is a premium mobile car care company specializing in interior and exterior detailing, paint correction, and vehicle appearance services throughout the Champaign, IL area.

We're looking for a Lead Detailer to take ownership of day-to-day jobs on the ground while the owners focus on growing the business.

This is not a typical entry-level detailing position. You'll be responsible for leading jobs on-site, setting the quality bar for the team, and making sure every customer gets a five-star experience.

Responsibilities:

• Lead and oversee detailing jobs from start to finish.
• Train and mentor newer detailers on technique and standards.
• Ensure every vehicle meets company quality standards before it's handed back to the customer.
• Handle on-site customer communication and resolve issues in real time.
• Help manage the daily job schedule and route efficiency for mobile appointments.
• Maintain equipment, supplies, and truck inventory.
• Flag efficiency issues and suggest process improvements to ownership.
• Hold the team accountable to time and quality standards on every job.
• Report job status and any issues back to ownership regularly.

What Success Looks Like:

• Jobs completed on time and done right the first time.
• Five-star customer experiences and reviews.
• Strong team accountability on-site.
• Fewer quality issues or redo requests.
• Minimal owner involvement needed on routine jobs.

Qualifications:

• Previous detailing experience required; leadership or training experience preferred.
• Strong attention to detail and pride in quality work.
• Excellent communication, especially with customers.
• Ability to solve problems independently on-site.
• Valid driver's license (this is a mobile service, travel to job sites required).
• Comfortable working outdoors and on your feet for extended periods.

Compensation:

• 18-25+ an hour.
• Bonus tied to company success.
• Paid Time Off.
• Opportunities for advancement as the company grows.

Ideal Candidate:

You take pride in your work and don't need to be micromanaged to deliver a great result. You notice the details other people miss, you're comfortable talking to customers directly, and you want to help train and lead the next person who joins the team. If you're looking for a long-term opportunity with a growing local business where your work is genuinely visible in the outcome, we'd like to hear from you.