Lead Design Researcher - B2B & Advertising Tech

Jobtailor; Hoboken (NJ); On-site; USD 110,000 - 140,000; Full time

Job summary

Jobtailor in Hoboken, NJ seeks an experienced User Research Lead to inform design strategies, guide methodologies, and drive outcomes across B2B products.

You will mentor researchers, run interviews and usability tests, translate insights into actionable recommendations, and collaborate with multiple teams to shape product direction and customer value.

Office-based role with collaboration across stakeholders; strong communication and leadership required.

Qualifications

• Bachelor's degree in a related field and 3 years’ experience in market research, UX design research, or related area; OR 5 years' experience.
• Evidence of full vaccination or approved accommodation for vaccination mandate.
• Experience leading research for B2B, enterprise, or commercial products.
• Experience with Advertising Technology, Retail Media, Measurement, Analytics, or other data-driven platforms.
• Ability to recruit hard-to-reach participants and work with commercial customers.
• Ability to balance customer, business, and technical needs.
• Ability to establish research best practices and scalable frameworks.
• Experience influencing product strategy across multiple teams.
• Experience mentoring researchers and growing research capability.
• Preferred: Master's degree or research/design certification.
• Preferred knowledge of WCAG 2.2 AA, assistive technologies, and digital accessibility best practices.

Responsibilities

• Lead comprehensive user research initiatives to inform and enhance design strategies.
• Conduct interviews, surveys, and contextual inquiries.
• Analyze qualitative and quantitative data to generate actionable insights.
• Collaborate with stakeholders to align research findings with business goals.
• Develop and guide research methodologies.
• Verify data accuracy and address inconsistencies.
• Translate research insights into recommendations for product improvements.
• Facilitate usability testing and iterate designs based on feedback.
• Inform advertising and data product strategy across Data Ventures and Walmart Connect.
• Influence product strategy across multiple teams.
• Mentor researchers and grow research capability.

Skills

User Research Leadership

Data Analysis

Advertising Technology Experience

B2B Product Strategy

Mentoring Researchers

Stakeholder Collaboration

Usability Testing

Qualitative Data Analysis

Quantitative Data Analysis

Education

Bachelor's Degree

Master's Degree

Tools

Advertising Technology

Data-Driven Platforms

Measurement Tools

Analytics Tools

Job description

Jobtailor in Hoboken, NJ seeks an experienced User Research Lead to inform design strategies, guide methodologies, and drive outcomes across B2B products.

You will mentor researchers, run interviews and usability tests, translate insights into actionable recommendations, and collaborate with multiple teams to shape product direction and customer value.

Office-based role with collaboration across stakeholders; strong communication and leadership required.