Lead Dental Assistant

Choice Healthcare Services; Albuquerque (NM); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Wellbeing & work-life balance

Professional growth

Team events & celebrations

Comprehensive benefits

Job summary

CHOICE Healthcare Services is seeking a Lead Dental Assistant in Albuquerque, NM to supervise back office staff, ensure chart accuracy, and manage scheduling and daily operations. The role supports dental care delivery and enforces safety guidelines in compliance with state standards.

Responsibilities include training new staff, auditing processes, coordinating inventories, and ensuring OSHA compliance across offices. A sign-on bonus is offered along with comprehensive benefits.

Qualifications

• Must have dental college certification or 3–6 months related experience/training or an equivalent combination.
• 1+ year of dental back office lead or supervisory experience is required.

Responsibilities

• Lead responsibilities: supervise and train back office employees.
• Manage daily chart accuracy and audit resolution with the team.
• Create staff schedules and coordinate back office coverage with PM or delegated lead.
• Enforce company policies, OSHA requirements and dress/ x-ray guidelines.
• Maintain office flow with limited patient wait time and efficient chair time.
• Oversee inventory checks, orders, and liaison with Procurement and HR.

Skills

Lead experience

Staff scheduling

Audit management

Regulatory compliance

Education

Dental college certification

3–6 months related experience

Equivalent education/experience

Job description

Overview

Lead Dental Assistant - Sign on Bonus $2,000

Summary:The Dental Assistant supports dental care delivery by preparing treatment rooms, patients, instruments, and materials; passing instruments and materials; performing procedures in compliance with the New Mexico dental standards.

At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.

What we provide to you as a CHOICE teammate:

• Care for your wellbeing and work-life balance
• Professional and personal growth
• Experienced leadership support
• Fun and supportive team dynamic with events and celebrations
• Comprehensive benefit package

Responsibilities

Essential Duties and Responsibilities:include the following. Other duties may be assigned.

• Lead Responsibilities: The Dental Assistant Lead has supervisory and training responsibilities over new and current Back Office employees.

  • Reviews charts daily making sure that assistants are completing chart information accurately throughout the day.
  • Resolves daily audits by facilitating the team member to correct the audit or identifying who the team member is and noting their name along with the resolution. It’s important that you have team members responsible for reconciliation measures.
  • It is the responsibility of the Practice Manager to create staff schedules, track back office work schedules, ensure appropriate staffing for daily coverage, coordinate days off, communicate and approve requested days off, monitor assistant approved OT hours, and track hours so assistants work according to schedule. However, in the absence of the PM, the BO Lead should be able to perform these functions on behalf of the Practice Manager if she/he is so delegated to do so.
  • Consistently works with Practice Manager to facilitate back office staff schedule.
  • Reviews the CHOICE Healthcare Services' Employee Manual & Policy Notices.
  • Enforces, reviews and applies CHOICE Healthcare Services' Employee Manual & Policy Notice criteria by discussing it with the team and/or reports issues to supervisors for further action. (Ex: dress code, eye protection, using proper coverage while taking x-rays, not brushing their teeth after clocking in from lunch, etc.).
  • Maintains office flow, minimum patient wait time of no more than 15 min in waiting room and no more than 1 hour total chair time in back office.
  • Utilizes down time to recover ops, open bay, and sterilization.
  • Schedules and tracks hours of externships and new employees, completes evaluations, conducts evaluation reviews with instructors, and supports assistants with interns training.
  • Perform and oversee the training of new employees to ensure excellent performance and training success.
  • Coordinates routine inventory checks and orders according to protocol using the standard Master Price List and communicates with the Procurement Team.
  • Works with HR and Practice Manager to coordinate OSHA responsibilities. Maintains OSHA required logs, postings requirements, deadlines, updates and ensures standards are met for all offices.

Qualifications

Education and/or Experience:

• Certification from a dental college OR three to six months related experience and/or training OR equivalent combination of education and experience, preferred
• 1+ years of dental back office lead or supervisory experience

Required Certificates or Licenses:

• X-Ray New Mexico certification with license number
• BLS certification

Preferred Certificates or Licenses:

• Topical Fluoride New Mexico Certification
• Sealant New Mexico Certification
• Coronal Polish New Mexico Certification with License number