Lead Demand Planner

Dollar Shave Club; Durham (NC); Remote; USD 100,000 - 110,000; Full time

Job summary

Dollar Shave Club is seeking a Lead Demand Planner to own end-to-end demand forecasting for DSC and the Truly Beauty acquisition, guiding S&OP discussions and driving forecast accuracy across multiple brands. You’ll align cross-functional teams, optimize planning processes, and mentor on forecasting methods within a dynamic, remote environment.

The role requires deep experience in demand planning, KPI management (MAPE/Bias), and implementing system transitions away from Excel, with strong

Qualifications

• 4+ years of direct Demand Planning or related Supply Planning/CPFR/Operations experience.
• Experience working in the Supply Chain industry.
• Direct experience in demand planning, forecast consolidation, leading S&OP processes, and driving planning system transitions or implementations.
• Experience forecasting a multi-brand/multi-category portfolio; exposure to onboarding an acquired business’s planning function preferred.
• Demand planning systems (e.g., Stock IQ, NetSuite, or comparable ERP), experience with planning system implementations/migrations, advanced Microsoft Excel, S&OP leadership.
• Statistical forecasting tools; experience integrating systems/processes across an acquired business.
• Strong communication skills with the ability to tailor messages and drive decisions with stakeholders at all levels, including executive and board-level leadership; highly collaborative; strong analytical and organizational skills.

Responsibilities

• Own end-to-end demand forecasting for all items and categories across DSC and Truly Beauty, including item-level forecast development, consolidation, and consensus building with cross-functional partners, to deliver against KPIs (MAPE, Bias) and improve forecast accuracy, fill rates, and in-stock targets.
• Own and lead all S&OP meetings end to end — scheduling, inputs, discussion, and decisions — partnering with Brand Management, Finance, Acquisition, and Digital Product to build consensus; evolve S&OP reporting and analytics to improve transparency.
• Build and implement forecasting methodologies and processes for the Truly Beauty business as it transitions to DSC’s planning tools.
• Serve as the primary demand planning contact across the organization, maintaining relationships with stakeholders at all levels.
• Own demand planning KPI reporting and drive continuous improvement, including automation of forecast consolidation, scenario planning, and reporting.

Skills

Demand forecasting

S&OP leadership

Cross-functional collaboration

Advanced Excel

Forecast accuracy

KPI reporting

Tools

Stock IQ

NetSuite

ERP systems

Advanced Excel

BI tools

Job description

About Dsc

In 2011, Dollar Shave Club didn’t just shake up the shaving aisle—we reinvented it. A viral video put us on the map, and our direct-to-consumer model challenged an entire industry by making great razors accessible, affordable, and actually fun to buy.

About Dsc

In 2011, Dollar Shave Club didn’t just shake up the shaving aisle—we reinvented it. A viral video put us on the map, and our direct-to-consumer model challenged an entire industry by making great razors accessible, affordable, and actually fun to buy.

Since then, we’ve grown far beyond blades. From grooming to personal care, we’ve built a lineup of quality essentials designed to make life easier (and smoother), whether you find us online or in stores near you.

Today, DSC is expanding into new categories and new markets, but our DNA hasn’t changed. We’re still here to cut the BS, deliver real value, and bring a little humor to the everyday routine.

So what are you waiting for? Join the Club.

Role Summary

The Lead Demand Planner owns end-to-end demand forecasting for all items and categories across Dollar Shave Club, including the newly acquired Truly Beauty business. This role leads and facilitates all Sales and Operations Planning (S&OP) meetings, builds best-in-class forecasting methodologies and ways of working as Truly Beauty is integrated onto DSC’s planning systems, and maintains communication and decision-making relationships with stakeholders at all levels of the organization, from cross-functional partners through executive leadership.

Responsibilities

• Own end-to-end demand forecasting for all items and categories across DSC and Truly Beauty, including item-level forecast development, consolidation, and consensus building with cross-functional partners, to deliver against industry-standard KPIs (MAPE, Bias) and improve forecast accuracy, fill rates, and in-stock targets.
• Own and lead all Sales and Operations Planning (S&OP) meetings end to end — scheduling, preparing inputs, facilitating discussion, and driving decisions — partnering with Brand Management, Brand Marketing, Finance, Acquisition, and Digital Product to build consensus across the business. Continuously evolve S&OP reporting and analytics (e.g., forecast accuracy tracking, variance analysis, promotional visibility) to improve transparency and decision-making.
• Build and implement best-in-class forecasting methodologies and ways of working for the Truly Beauty business as it transitions off manual, Excel-based planning and onto DSC’s planning tools and processes.
• Serve as the primary demand planning point of contact across the organization, maintaining communication and decision-making relationships with stakeholders at all levels — from cross-functional partners and Supply Planning through executive and board-level leadership.
• Own demand planning KPI reporting (MAPE, Bias) and drive continuous improvement of forecasting and S&OP processes, including automation of forecast consolidation, scenario planning, and reporting.

Requirements

• 4+ years of direct Demand Planning or related Supply Planning/CPFR/Operations experience.
• Experience working in the Supply Chain industry.
• Direct experience in demand planning, forecast consolidation, leading S&OP processes, and driving planning system transitions or implementations.
• Experience forecasting a multi-brand/multi-category portfolio; exposure to onboarding an acquired business’s planning function preferred.
• Demand planning systems (e.g., Stock IQ, NetSuite, or comparable ERP), experience with planning system implementations/migrations, advanced Microsoft Excel, S&OP leadership.
• Statistical forecasting tools; experience integrating systems/processes across an acquired business.
• Strong communication skills with the ability to tailor messages and drive decisions with stakeholders at all levels, including executive and board-level leadership; highly collaborative; strong analytical and organizational skills.

Position Type

This is a full-time exempt position.

Work Environment

This position is a remote position.

Salary

$100,000-$110,000 + Bonus

Benefits

• Comprehensive benefit plans with low premium options, including medical, dental and vision coverage, along with supplemental coverage options.
• Free life insurance, short term disability and long term disability.
• 401(k) plan with a company match of 100% of the first 2%, and 50% of up to an additional 4% with no vesting period.
• Unlimited vacation and generous sick time.
• Half day Fridays year-round (subject to business needs).
• 12 weeks of fully paid parental leave.
• 4 weeks of fully paid disability leave.
• Free Dollar Shave Club Products.
• Monthly cell phone stipend.

Equal Opportunity Employer

Dollar Shave Club is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identification, national origin, disability, or protected veteran status.

Reasonable Accommodation

Dollar Shave Club provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request in order to express interest in a position by e‑mailing: [e-mail].

Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Dollar Shave Club will be reviewed at the e-mail address supplied.

Dollar Shave Club will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.

Legal and Compliance

Dollar Shave Club participates in the E-Verify program.

• E-Verify Participation
• Right to Work