Lead Demand Planner New Durham, North Carolina

Dollar Shave Club; Durham, Northern (NC, KY); Hybrid; USD 100,000 - 110,000; Full time

Benefits offered by this job

Medical & dental

Life insurance

401(k) plan

Unlimited vacation

Parental leave

Product discounts

Phone stipend

Job summary

Dollar Shave Club is seeking a Lead Demand Planner to own end-to-end forecasting for all items and categories, including the Truly Beauty acquisition. You will lead S&OP meetings, build robust forecasting methodologies, and ensure alignment with stakeholders at all levels.

This remote role requires 4+ years in demand planning or related fields, strong Excel and ERP experience, and a proven ability to improve forecast accuracy and inventory targets.

Qualifications

• 4+ years in direct Demand Planning or related Supply Planning/CPFR/Operations.
• Experience in Supply Chain industry.
• Leadership of S&OP processes and planning system transitions.
• Forecasting multi-brand/multi-category portfolios; onboarding acquired business is a plus.
• Experience with planning systems and advanced Excel.

Responsibilities

• Own end-to-end demand forecasting for DSC and Truly Beauty across items and categories.
• Lead all S&OP meetings end to end and drive decisions with cross-functional partners.
• Develop forecasting methodologies and transition to DSC planning tools.
• Serve as primary demand planning contact across the organization and maintain stakeholder relationships.
• Own KPI reporting (MAPE, Bias) and automate forecasting workflows.

Skills

Forecasting

S&OP

Excel

ERP systems

Communication

Tools

Stock IQ

NetSuite

Planning tools

Job description

In 2011, Dollar Shave Club didn’t just shake up the shaving aisle—we reinvented it. A viral video put us on the map, and our direct-to-consumer model challenged an entire industry by making great razors accessible, affordable, and actually fun to buy.

Since then, we’ve grown far beyond blades. From grooming to personal care, we’ve built a lineup of quality essentials designed to make life easier (and smoother), whether you find us online or in stores near you.

Today, DSC is expanding into new categories and new markets, but our DNA hasn’t changed. We’re still here to cut the BS, deliver real value, and bring a little humor to the everyday routine.

So what are you waiting for? Join the Club.

ROLE SUMMARY:

The Lead Demand Planner owns end-to-end demand forecasting for all items and categories across Dollar Shave Club, including the newly acquired Truly Beauty business. This role leads and facilitates all Sales and Operations Planning (S&OP) meetings, builds best-in-class forecasting methodologies and ways of working as Truly Beauty is integrated onto DSC’s planning systems, and maintains communication and decision-making relationships with stakeholders at all levels of the organization, from cross-functional partners through executive leadership.

RESPONSIBILITIES:

• Own end-to-end demand forecasting for all items and categories across DSC and Truly Beauty, including item-level forecast development, consolidation, and consensus building with cross-functional partners, to deliver against industry-standard KPIs (MAPE, Bias) and improve forecast accuracy, fill rates, and in-stock targets.
• Own and lead all Sales and Operations Planning (S&OP) meetings end to end - scheduling, preparing inputs, facilitating discussion, and driving decisions - partnering with Brand Management, Brand Marketing, Finance, Acquisition, and Digital Product to build consensus across the business. Continuously evolve S&OP reporting and analytics (e.g., forecast accuracy tracking, variance analysis, promotional visibility) to improve transparency and decision-making.
• Build and implement best-in-class forecasting methodologies and ways of working for the Truly Beauty business as it transitions off manual, Excel-based planning and onto DSC’s planning tools and processes.
• Serve as the primary demand planning point of contact across the organization, maintaining communication and decision-making relationships with stakeholders at all levels - from cross-functional partners and Supply Planning through executive and board-level leadership.
• Own demand planning KPI reporting (MAPE, Bias) and drive continuous improvement of forecasting and S&OP processes, including automation of forecast consolidation, scenario planning, and reporting.

REQUIREMENTS:

• 4+ years of direct Demand Planning or related Supply Planning/CPFR/Operations experience
• Experience working in the Supply Chain industry.
• Direct experience in demand planning, forecast consolidation, leading S&OP processes, and driving planning system transitions or implementations.
• Experience forecasting a multi-brand/multi-category portfolio; exposure to onboarding an acquired business’s planning function preferred.
• Demand planning systems (e.g., Stock IQ, NetSuite, or comparable ERP), experience with planning system implementations/migrations, advanced Microsoft Excel, S&OP leadership.
• Statistical forecasting tools; experience integrating systems/processes across an acquired business.
• Strong communication skills with the ability to tailor messages and drive decisions with stakeholders at all levels, including executive and board-level leadership; highly collaborative; strong analytical and organizational skills.

POSITION TYPE

This is a full-time exempt position.

WORK ENVIRONMENT

This position is a remote position.

SALARY

$100,000-$110,000 + Bonus

BENEFITS

• Comprehensive benefit plans with low premium options, including medical, dental and vision coverage, along with supplemental coverage options
• Free life insurance, short term disability and long term disability
• 401(k) plan with a company match of 100% of the first 2%, and 50% of up to an additional 4% with no vesting period
• Unlimited vacation and generous sick time
• Half day Fridays year-round (subject to business needs)
• 12 weeks of fully paid parental leave
• 4 weeks of fully paid disability leave
• Free Dollar Shave Club Products
• Monthly cell phone stipend

Dollar Shave Club is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identification, national origin, disability, or protected veteran status.
Reasonable Accommodation: Dollar Shave Club provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request in order to express interest in a position by e‑mailing: [e-mail]
Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Dollar Shave Club will be reviewed at the e‑mail address supplied.
Dollar Shave Club will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.
Thank you for considering a career with Dollar Shave Club