Lead Delivery & Route Operations Supervisor

HD Supply Canada, Inc; Clive (IA); On-site; USD 42,000 - 64,000; Full time

Job summary

HD Supply in Clive, IA is seeking a Lead Delivery Driver responsible for coordinating loading, dispatching routes, and delivering customer orders within the service area. The role emphasizes safe operation of box trucks and adherence to DOT regulations.

You will mentor drivers, monitor MVRs, review manifests, and communicate with management on route performance and customer issues. A valid license and 7+ years in the field are preferred.

Qualifications

• Technical certification or associate degree may be required in some areas.
• Generally 7+ years of experience in area of responsibility.

Responsibilities

• Coordinates the loading and dispatching of all driver routes.
• Oversees pre- and post-trip inspections in accordance with Department of Transportation regulations and internal policies and procedures.
• Conducts daily route planning and optimization for drivers.
• Serves as the primary point-of-contact for all driver-related issues.
• Coaches and trains new and existing drivers on policies and procedures and provides feedback to management on team performance.
• Reviews order manifests to ensure customer orders and daily routes are complete and accurate.
• Delivers customer orders within a service area, including interfacing with customers on order issues.
• Provides feedback to management on escalated customer service and sales-related concerns.

Job description

HD Supply in Clive, IA is seeking a Lead Delivery Driver responsible for coordinating loading, dispatching routes, and delivering customer orders within the service area. The role emphasizes safe operation of box trucks and adherence to DOT regulations.

You will mentor drivers, monitor MVRs, review manifests, and communicate with management on route performance and customer issues. A valid license and 7+ years in the field are preferred.