Lead Data Center Technician

Brooksource; Dallas (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401k plan with company match

Paid time off and holidays

Employee Assistance Program

401k with company match

Paid time off

Paid holidays

EAP

Job summary

A leading data center service provider seeks a Level 2 Data Center Operations professional in Dallas, Texas. The ideal candidate will have over 3 years of experience handling hardware installations, remote support, and environmental monitoring. Responsibilities include ensuring operational excellence in high-availability environments, documenting procedures, and performing maintenance. Certification in ITIL or CompTIA is preferred. Competitive benefits include health coverage, 401k matching, and an Employee Assistance Program.

Qualifications

• 3+ years of hands-on data center experience required.
• Proven ability to manage tasks independently and collaboratively.
• Preferred certifications include ITIL Foundation and CompTIA Server+ or Network+.
• Maintain operational integrity of on-prem and colocation environments.

Responsibilities

• Perform hardware installations including racking and stacking.
• Provide remote hands support and resolve operational incidents.
• Conduct preventative maintenance and document work activities.
• Execute equipment decommissioning including data sanitization and asset tracking.
• Maintain records in DCIM and CMDB; document shift logs and procedures.
• Support power and cooling infrastructure (UPS, PDUs, generators, CRACs, chillers).
• Assist with server configuration and troubleshooting (Windows Server, Linux).
• Monitor environmental systems (temperature, humidity, power, leaks).

Skills

Data center operations

Technical skills

Collaboration

Problem-solving

Safety and compliance

Education

High school diploma or equivalent

Associate’s degree or technical training in IT

CompTIA Server+ or Network+

CDCP/CDCS or equivalent data center certs

High school diploma (minimum)

Tools

DCIM

CMDB

Windows Server

Linux

Vendor certifications (Schneider Electric, Vertiv)

Job description

Overview

We are looking for a Level 2 Data Center Operations professional to join our team. This role is for individuals with experience in high-availability environments who can manage daily operations with a focus on safety, compliance, and operational excellence. The candidate will be responsible for maintaining the operational integrity of our on-prem and colocation data center environments. The ideal candidate should have hands-on experience in data center operations, strong technical skills, and the ability to work independently while collaborating effectively with team members.

Experience Requirements

• Minimum 3+ years hands-on data center experience
• Entry-level candidates will not be considered

Key Responsibilities

• Perform hardware installations (racking, stacking, patch cabling)
• Provide remote hands support and resolve operational incidents
• Conduct preventative maintenance and housekeeping
• Execute equipment decommissioning, including data sanitization and asset tracking
• Maintain accurate records within DCIM and CMDB systems
• Document work activities, shift logs, and operational procedures
• Support safe operation of power and cooling infrastructure (UPS, PDUs, generators, CRAC units, chillers)
• Assist with server configuration and troubleshooting (Windows Server, Linux)
• Monitor environmental systems (temperature, humidity, power, leak detection)

Core Competencies

• Proactive self-starter with strong ownership mindset
• Effective team collaboration and communication skills
• Analytical problem-solving and attention to detail
• Ability to manage tasks end-to-end

Preferred Certifications

• ITIL Foundation
• CompTIA Server+ or Network+
• CDCP, CDCS, or equivalent data center certifications
• Vendor certifications (e.g., Schneider Electric, Vertiv)
• Associate’s degree or technical training in IT (preferred)
• High school diploma or equivalent required

EEO Statement

Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Benefits & Perks

Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.