Lead Dairy Warehouse Cooler Supervisor (3rd Shift)

SWISS PREMIUM DAIRY; Lebanon (Lebanon County); On-site; USD 52,000 - 76,000; Full time

Job summary

Swiss Premium Dairy is seeking a Dairy Warehouse Cooler Supervisor for the 3rd shift to lead and direct warehouse/cooler staff, coordinating activities to maximize productivity and ensure accurate load-out and on-time delivery. You will collaborate with production, sales, and customer service to align inventory with demand and uphold food safety and quality standards.

This role requires effective leadership, adherence to union policies if applicable, and the ability to manage time records, shift

Qualifications

• Undergraduate degree in business administration, supply chain and logistics, or related curriculum (or equivalent combination of experience and education).
• 2 to 5 years of experience in a warehouse, cooler, distribution, production, logistics, or related environment coupled with demonstrated leadership attributes or team lead experience
• Supervisory experience preferred
• Certification and/or License – may be required during course of employment

Responsibilities

• Schedule, assign and monitor work, and provide clear direction to warehouse/cooler employees to meet the needs of the business. Coordinate the work efforts of employees to ensure that outgoing semi-trailers or trucks are loaded accurately and on time to meet customer order requirements
• Determine needed quantities of finished product and communicate those needs to the production area. Anticipate current and future production needs through close communication with sales and production
• Monitor incoming loads and invoices to identify damaged or erroneously delivered orders. Work with vendors, suppliers, and other employees to resolve discrepancies and solve problems
• Ensure that procedures are followed so that finished products are loaded accurately
• Notify appropriate department and/or personnel regarding shortages and late deliveries providing internal/external customer service
• Work effectively with union and/or non-union employees to promote positive and productive working relationships. Understand and effectively apply work rules, union contract provisions if applicable, and employment policies
• Provide for the supervision of assigned employees in scheduling and daily activities, ensuring effective selection, retention, feedback, disciplinary action, and performance management. Work with Human Resources and plant management to resolve employee grievances. Review and edit employee electronic time records as needed. Participate in collective bargaining agreement or other contract related activities and discussions as requested. Actively communicate with employees through shift meetings and informal methods
• Actively promote safe work behaviors and hold self and direct reports accountable for following safety rules and regulations. Conduct accident/injury investigations and send reports of injury to HR in a timely manner to meet reporting standards. May coordinate and/or facilitate plant safety meetings, training, and incentive programs
• Document/update and ensure proper procedures are in place and being followed for production efficiency, quality of product, employee safety, and state and federal guidelines
• Proactively look for ways to increase operational efficiency and contain costs. Identify and implement best practices in establishing SOP’s, managing labor, and maintaining applicable certifications. Think creatively and abstractly to develop alternative possibilities to drive improvement
• The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required.Other duties may be assigned as required

Skills

Leadership

Supervision

Interpersonal skills

Clear communication

Problem solving

Attention to detail

English proficiency

Education

Undergraduate degree in business administration, supply chain and logistics, or related curriculum

Tools

Microsoft Office Suite

Job description

Swiss Premium Dairy is seeking a Dairy Warehouse Cooler Supervisor for the 3rd shift to lead and direct warehouse/cooler staff, coordinating activities to maximize productivity and ensure accurate load-out and on-time delivery. You will collaborate with production, sales, and customer service to align inventory with demand and uphold food safety and quality standards.

This role requires effective leadership, adherence to union policies if applicable, and the ability to manage time records, shift