Lead Customer Service Representative, Full or Part Time

Circle K; Jacksonville (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A retail convenience store chain is seeking a Lead Customer Service Representative in Jacksonville. This role offers flexible availability, management experience, and the opportunity to maintain high standards of customer service. Applicants should have retail experience and a high school diploma. Join a fun and energetic team committed to providing excellent customer care.

Qualifications

• Retail and customer service experience.
• Entry-level management experience.
• Sales associate or cashiering experience.

Responsibilities

• Greet customers and operate the register.
• Lead shifts for management experience.
• Maintain high standards for store appearance.
• Provide fast and friendly service.
• Ensure regular and predictable onsite attendance.
• Collaborate with a fun, energetic team.

Skills

Ability to sell products to customers

Providing excellent customer care

Strong communication

Quick pace performance

Team collaboration

Creative problem-solving

Quick thinking

Team leadership

Employee supervision

Education

High School Diploma or equivalent

Job description

Lead Customer Service Representative, Full or Part Time

Posted 1 week ago. Be among the first 25 applicants.

Location: 4856 Park St, Jacksonville, FL 32205

Shift Availability

Flexible availability.

Job Type

Lead Customer Service Representative (full or part-time).

Responsibilities

• Greet customers, operate the register, cashier, provide purchase suggestions, and occasionally work with the food program.
• Lead shifts regularly to gain entry‑level management experience.
• Maintain high standards for store appearance by working inside and outside the store.
• Provide fast and friendly service to customers.
• Ensure regular and predictable onsite attendance.
• Interact with many customers daily while collaborating with a fun, energetic team to accomplish daily tasks.

Key Skills

• Ability to sell products to customers.
• Providing excellent customer care.
• Strong communication and friendly conversation.
• Performing at a quick pace while having fun.
• Working effectively as part of a team to accomplish daily goals.
• Coming up with creative solutions to problems.
• Thinking quickly and offering suggestions.
• Leading a team of employees.
• Entry‑level employee supervision experience.

Preferred Qualifications

• Retail and customer service experience.
• Entry‑level management experience.
• Sales associate or cashiering experience.
• High School Diploma or equivalent.
• Motivation to advance in your career.
• Willingness to learn and have fun.

Physical Requirements

• Ability to stand and/or walk for up to 8 hours.
• Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes in a shift.
• Occasionally lift and/or carry up to 60 pounds from ground to waist level.
• Push/pull with arms up to a force of 20 pounds.
• Bend at the waist with some twisting up to one hour a shift.
• Grasp, reach, and manipulate objects with hands. This handwork requires eye‑hand coordination and may require climbing a ladder to retrieve materials or remove signs.

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or otherwise participating in the application process.