Lead Customer Service Representative

Circle K; Jacksonville (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Vision, Dental & Life Insurance

Flexible Schedules

Paid Comprehensive Training

401(k) with a Competitive Company Match

Tuition Reimbursement

Job summary

A well-known convenience store chain in Jacksonville seeks a Lead Customer Service Representative to greet customers, lead shifts, and support a dynamic team. Responsibilities include cashiering, providing fast service, and ensuring a high standard of store appearance. Ideal candidates will have retail experience, excellent communication skills, and the ability to work well in a team. Flexible schedules and paid comprehensive training are offered.

Qualifications

• Retail and customer service experience is preferred.
• Entry-level management experience is a plus.
• Willingness to learn and have fun.

Responsibilities

• Greet customers and run the register.
• Lead shifts and provide entry-level management experience.
• Support a fun, energetic team.

Skills

Selling products to customers

Providing excellent customer care

Communicating and engaging in friendly conversation

Working as part of a team

Thinking quickly and offering suggestions

Education

High school diploma or equivalent

Job description

Lead Customer Service Representative – Circle K

Store 2721415: 11869 Pulaski Rd, Jacksonville, FL 32218

Shift Availability: Flexible Availability

Job Type: Lead Customer Service Representative

What We Offer

• Medical, Vision, Dental, & Life Insurance / Short & Long Term Disability
• Flexible Schedules
• Weekly Paylin
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401(k) with a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Key Responsibilities

• Greet customers, run the register, cashier, make purchase suggestions and sometimes work with the food program.
• Lead shifts on a regular basis, providing entry‑level management experience.
• Work throughout the store to maintain high standards for store appearance and deliver fast, friendly service.
• Provide regular and predictable on‑site attendance.
• Support a fun, energetic team in accomplishing daily tasks.

You Are Good At

• Selling products to customers
• Providing excellent customer care
• Communicating and engaging in friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with creative solutions to problems
• Thinking quickly and offering suggestions
• Leading a team of employees
• Entry‑level employee supervision

Great If You Have

• Retail and customer service experience
• Entry‑level management experience
• Sales associate or cashiering experience
• High school diploma or equivalent
• Motivation to advance in your career
• Willingness to learn and have fun

Physical Requirements

• Ability to stand and/or walk for up to 8 hours
• Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes in a shift
• Occasionally lift and/or carry up to 60 pounds from ground to waist level
• Push/pull with arms up to a force of 20 pounds
• Bend at the waist with some twisting up to one hour a shift
• Grasp, reach, and manipulate objects with hands; may require climbing a ladder to store or retrieve materials.

Equal Opportunity Employer

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or otherwise participating in the application process.