Lead Customer Service Representative

Circle K Stores Inc.; Savannah (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic team as a Lead Customer Service Representative at a well-known retail chain! In this engaging role, you'll be at the forefront of customer interactions, ensuring a friendly and efficient shopping experience. With flexible schedules and a variety of responsibilities, you will not only lead your team but also have the opportunity to develop your management skills. This position offers a vibrant work environment where you can thrive and advance your career. Enjoy a range of benefits including medical coverage, tuition reimbursement, and a competitive 401K match. If you're motivated and ready to have fun while working, this is the perfect opportunity for you!

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

Paid Comprehensive Training

401K With a Competitive Company Match

Tuition Reimbursement

Flexible Spending/Health Savings Accounts

Qualifications

• Experience in retail and customer service is highly valued.
• Entry-level management experience is a plus.

Responsibilities

• Greet customers and manage the register while providing excellent service.
• Lead shifts and supervise entry-level employees.

Skills

Customer Service

Sales Skills

Communication

Teamwork

Leadership

Problem Solving

Education

High School Diploma or equivalent

Job description

Lead Customer Service Representative

Location: Store 2701862, 2 Quacco Rd, Savannah, Georgia 31419

Posted on: Yesterday

Availability - Shift/Days: Flexible Availability

As a Lead Customer Service Representative, you will enjoy:

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Your key responsibilities:

You will greet customers, run the register, cashier, make purchase suggestions, and sometimes work with our food program. You will also gain entry-level management experience by leading shifts on a regular basis. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predictable onsite attendance.

You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

You are good at:

• Selling products to customers
• Providing excellent customer care
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions
• Leading a team of employees
• Entry-level employee supervision

Great if you have:

• Retail and customer service experience
• Entry-level management experience
• Sales associate or cashiering experience
• High School Diploma or equivalent
• Motivation to advance in your career!
• Willingness to learn and have fun!

Physical Requirements:

• Ability to stand and/or walk for up to 8 hours
• Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes in a shift
• Occasionally lift and/or carry up to 60 pounds from ground to waist level
• Push/pull with arms up to a force of 20 pounds
• Bend at the waist with some twisting for up to one hour a shift
• Grasp, reach, and manipulate objects with hands. This handwork requires eye-hand coordination and may require climbing a ladder to store and retrieve materials or place and remove signs.

Circle K is an Equal Opportunity Employer.

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.