Lead Customer Service Representative

Circle K; Morgantown (WV); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Vision & Dental

401K Match

Weekly Pay

Career Growth

Team Environment

Flexible Scheduling

Training Provided

FSA/HSA

Tuition Reimbursement

Job summary

Circle K Store Morgantown, WV is seeking a Lead Customer Service Representative for a full-time role. You will greet customers, run the register, and suggest purchases while occasionally working with our food program.

The position offers entry-level management experience by leading shifts, and you will collaborate with a team to maintain store appearance and deliver fast, friendly service. Days, evenings, and overnight shifts are available, with weekly pay and a broad benefits package.

Qualifications

• Greet customers and operate the register with accuracy.
• Provide fast, friendly service and purchase suggestions.
• Lead shifts as an entry-level supervisor with accountability.
• Able to work in a busy store environment with outdoor areas."

Responsibilities

• Greet customers, run the register, cashier, and suggest products.
• Lead shifts to gain entry-level management experience.
• Maintain store appearance and deliver fast, friendly service.
• Ensure regular onsite attendance and teamwork.

Skills

Customer service

Cashier

Sales

Communication

Teamwork

Leadership

Problem solving

Education

High School Diploma or equivalent

Job description

Store 4704001: 528 Point Marion Rd, Morgantown, West Virginia 26505

Shift Availability

Days & Evenings & Overnight

Time Type

Full time

Lead Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.

As a Lead Customer Service Representative, you will enjoy:

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Your key responsibilities:

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. You will also gain entry level management experience by leading shifts on a regular basis. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance.

You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

You are good at:

• Selling products to customers
• Providing excellent customer care
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions
• Leading a team of employees
• Entry level employee supervision

Great if you have:

• Retail and customer service experience
• Entry level management experience
• Sales associate or cashiering experience
• High School Diploma or equivalent
• Motivation to advance in your career!
• Willingness to learn and have fun!

Physical Requirements:

• Ability to stand and/or walk for up to 8 hours
• Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
• Occasionally lift and/or carry up to 60 pounds from ground to waist level