Lead Customer Service Representative

Worksourceheartofgeorgia; Baxley (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Flexible Schedules

Weekly Pay

401K With Company Match

Tuition Reimbursement

Health Savings Accounts

Job summary

Worksourceheartofgeorgia is seeking a Lead Customer Service Representative in Baxley, Georgia. This role offers a dynamic work environment where you will greet customers, provide excellent service, and develop entry-level management skills.

You will enjoy a flexible schedule, weekly pay, and benefits including a 401K plan. Ideal candidates are motivated individuals with a background in customer service and retail experience.

Qualifications

• Retail and customer service experience is preferred.
• Motivation to advance in your career and willingness to learn is a plus.

Responsibilities

• Greet customers and assist with shopping needs.
• Lead shifts and supervise entry-level employees.
• Maintain store appearance and provide customer service.

Skills

Selling products

Excellent customer care

Communication

Teamwork

Quick thinking

Entry level supervision

Education

High School Diploma or equivalent

Job description

As a Lead Customer Service Representative, you will enjoy:

• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Work With Fun, Motivated People
• Task Variety
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Your key responsibilities:

• You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program.
• You will also gain entry level management experience by leading shifts on a regular basis.
• There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
• Provide regular and predicable onsite attendance.
• You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

You are good at:

• Selling products to customers
• Providing excellent customer care
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions
• Leading a team of employees
• Entry level employee supervision

Great if you have:

• Retail and customer service experience
• Entry level management experience
• Sales associate or cashiering experience
• High School Diploma or equivalent
• Motivation to advance in your career!
• Willingness to learn and have fun!

Physical Requirements:

• Ability to stand and/or walk for up to 8 hours
• Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
• Occasionally lift and/or carry up to 60 pounds from ground to waist level
• Push/pull with arms up to a force of 20 pounds
• Bend at the waist with some twisting up to one hour a shift
• Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs