Lead Customer Service Representative

Holiday Stationstores; Michigan; On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Lead Customer Service Representative to join their dynamic team. This role offers a fast-paced and fun environment, perfect for those looking to grow in their careers. You'll be responsible for greeting customers, managing the register, and leading shifts while ensuring high standards of service. With flexible schedules and comprehensive training, this position is ideal for motivated individuals eager to advance in a supportive workplace. Join a team that values energy and teamwork, making every day enjoyable while providing excellent customer care.

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

401K with Company Match

Tuition Reimbursement

Flexible Schedules

Paid Training

Short & Long Term Disability

Flexible Spending Accounts

Qualifications

• Retail and customer service experience preferred.
• Entry-level management experience is a plus.

Responsibilities

• Greet customers and operate the register.
• Lead shifts and maintain store appearance.
• Interact with customers and accomplish daily tasks.

Skills

Customer Care

Communication

Problem-Solving

Teamwork

Sales Skills

Leadership

Education

High School Diploma or equivalent

Job description

Join to apply for the Lead Customer Service Representative role at Holiday Stationstores

Store 4706317: 1296 N. Monroe Street, Monroe, Michigan 48162

Availability - Shift/Days: Flexible Availability

Position: Lead Customer Service Representative

We want you to join our team as a Customer Service Representative. If you desire a challenging, fast-paced, and fun environment with growth opportunities, look no further.

Benefits of being a Lead Customer Service Representative:

• Medical, Vision, Dental, & Life Insurance / Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Opportunities
• Work with Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K with a Competitive Company Match
• Flexible Spending / Health Savings Accounts
• Tuition Reimbursement

Your Key Responsibilities:

You will greet customers, operate the register, make purchase suggestions, and sometimes work with our food program. You will gain entry-level management experience by leading shifts regularly. You will work in various areas of the store to maintain high standards for appearance and service, ensuring regular onsite attendance.

You will interact with many customers daily while working with a fun, energetic team to accomplish daily tasks.

You Are Good At:

• Selling products to customers
• Providing excellent customer care
• Communication and friendly conversation
• Performing quickly while having fun
• Working as part of a team
• Problem-solving and offering suggestions
• Leading a team of employees
• Supervising entry-level staff

Great If You Have:

• Retail and customer service experience
• Entry-level management experience
• Sales associate or cashier experience
• High School Diploma or equivalent
• Motivation to advance your career
• Willingness to learn and have fun

Physical Requirements:

• Stand and/or walk up to 8 hours
• Lift/carry up to 30 pounds for 30 minutes
• Occasionally lift/carry up to 60 pounds
• Push/pull up to 20 pounds
• Bend and twist for up to one hour
• Manipulate objects with hands, possibly climb ladders

Circle K is an Equal Opportunity Employer, complying with the ADA and all applicable laws. Applicants with disabilities may request accommodations during the application process.