Lead Customer Service Representative

Circle K; Lafayette (LA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic team as a Lead Customer Service Representative in a fast-paced environment. This role offers the chance to develop management skills while providing exceptional service to customers. Enjoy flexible schedules, comprehensive training, and opportunities for career advancement. Work with a motivated team and tackle a variety of tasks that keep the day exciting. This position is perfect for those who thrive in a fun atmosphere and are eager to grow their careers in retail.

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

401K with Competitive Company Match

Tuition Reimbursement

Paid Comprehensive Training

Qualifications

• Retail and customer service experience preferred.
• Entry-level management experience is a plus.

Responsibilities

• Greet customers and operate the register.
• Lead shifts and maintain store appearance.
• Provide excellent customer care and teamwork.

Skills

Customer Service

Effective Communication

Teamwork

Problem-Solving

Sales Skills

Education

High School Diploma or equivalent

Job description

Store 2709339: 2452 N. Highway 27, LaFayette, Georgia 30728

Availability - Shift/Days

Flexible Availability

Position: Lead Customer Service Representative

We invite you to join our team as a Customer Service Representative. If you are looking for a challenging, fast-paced, fun environment with opportunities for career growth, this is the role for you.

Benefits of being a Lead Customer Service Representative include:

• Medical, Vision, Dental, & Life Insurance / Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Advancement Opportunities
• Work with a Fun, Motivated Team
• Variety of Tasks
• Paid Comprehensive Training
• 401K with a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Your Key Responsibilities:

Greet customers, operate the register, handle cashier duties, make purchase suggestions, and occasionally work with our food program. You will gain entry-level management experience by leading shifts regularly. The role involves working in various store areas to maintain high standards for store appearance and customer service. Regular and predictable onsite attendance is required.

You will interact with many customers daily and work with a fun, energetic team to accomplish daily tasks.

You Are Good At:

• Selling products to customers
• Providing excellent customer care
• Effective communication and friendly conversation
• Working quickly while having fun
• Teamwork to meet daily goals
• Problem-solving and idea generation
• Thinking quickly and offering suggestions
• Leading a team of employees
• Supervising entry-level employees

Great If You Have:

• Retail and customer service experience
• Entry-level management experience
• Sales associate or cashier experience
• High School Diploma or equivalent
• Motivation to advance your career
• Willingness to learn and have fun

Physical Requirements:

• Stand and/or walk for up to 8 hours
• Lift and carry up to 30 pounds for up to 30 minutes
• Occasionally lift up to 60 pounds
• Push/pull with up to 20 pounds of force
• Bend and twist for up to one hour per shift
• Use hands for grasping, reaching, manipulating; may involve climbing ladders

Circle K is an Equal Opportunity Employer and complies with the Americans with Disabilities Act (ADA) and relevant laws. Applicants with disabilities may be entitled to reasonable accommodations. Please inform our Human Resources if assistance is needed during the application process.

For information about our company's use of the federal E-Verify program to check work eligibility, please review the following:

• In English
• In Spanish