Lead Customer Service Representative

Circle K; Jacksonville (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the convenience store sector is seeking a Lead Customer Service Representative in Jacksonville, Florida. This role involves managing customer interactions, leading shifts, and providing excellent service in a dynamic environment. Candidates should possess strong communication skills and a desire to grow within the company.

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

401K with a Competitive Company Match

Tuition Reimbursement

Qualifications

• Retail and customer service experience preferred.
• Entry-level management experience is a plus.
• Motivation to advance your career.

Responsibilities

• Greet customers and operate the register.
• Lead shifts and maintain store standards.
• Interact with customers and work in a team.

Skills

Communication

Problem-solving

Teamwork

Sales

Education

High School Diploma or equivalent

Job description

Join to apply for the Lead Customer Service Representative role at Circle K.

Store 2721270: 10100 Granite Pl, Jacksonville, Florida 32226

Availability - Shift/Days: Flexible Availability

Position: Lead Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment, and grow your career - look no further.

Benefits of being a Lead Customer Service Representative:

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Opportunities
• Work with Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K with a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Your Key Responsibilities:

You will greet customers, operate the register, make purchase suggestions, and sometimes work with our food program. You will gain entry-level management experience by leading shifts regularly. You will work in various areas of the store to maintain high standards for appearance and customer service. Regular and predictable onsite attendance is required.

You will interact with many customers daily, working with a fun, energetic team to accomplish daily tasks.

You Are Good At:

• Selling products to customers
• Providing excellent customer care
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish goals
• Problem-solving and idea generation
• Thinking quickly and offering suggestions
• Leading a team of employees
• Supervising entry-level employees

Great If You Have:

• Retail and customer service experience
• Entry-level management experience
• Sales associate or cashiering experience
• High School Diploma or equivalent
• Motivation to advance your career
• Willingness to learn and have fun

Physical Requirements:

• Stand and/or walk for up to 8 hours
• Lift and carry up to 30 pounds for up to 30 minutes
• Occasionally lift and carry up to 60 pounds
• Push/pull with arms up to 20 pounds
• Bend and twist for up to one hour per shift
• Use hands for grasping, reaching, and manipulating objects, possibly climbing ladders

Circle K is an Equal Opportunity Employer and complies with the ADA and relevant laws. Applicants with disabilities may request accommodations during the application process.