Lead Customer Service Representative

Circle K; Cartersville (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading company as a Lead Customer Service Representative in Cartersville, Georgia. This role offers a dynamic work environment with growth opportunities, flexible schedules, and a variety of tasks. If you enjoy working with people and have a passion for customer service, this position is for you. You'll lead shifts, provide excellent service, and contribute to a fun team atmosphere while enjoying competitive benefits.

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

401K With a Competitive Company Match

Tuition Reimbursement

Qualifications

• Retail and customer service experience preferred.
• Entry-level management experience is a plus.

Responsibilities

• Greet customers and operate the register.
• Lead shifts and supervise entry-level employees.
• Maintain high standards of service.

Skills

Communication

Problem-solving

Teamwork

Education

High School Diploma or equivalent

Job description

Join to apply for the Lead Customer Service Representative role at Circle K.

Store 2723653: 1325 E Main St, Cartersville, Georgia 30121

Availability - Shift/Days
Flexible Availability

Role Overview

We want you to join our team as a Customer Service Representative. If you desire a challenging, fast-paced, and fun environment with growth opportunities, look no further.

Benefits of Being a Lead Customer Service Representative

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Your Key Responsibilities

Greet customers, operate the register, make purchase suggestions, and sometimes work with our food program. Lead shifts regularly to gain entry-level management experience. Work in various store areas to maintain high standards and provide fast, friendly service. Maintain regular onsite attendance. Interact with many customers daily while working with a fun, energetic team.

You Are Good At

• Selling products to customers
• Providing excellent customer care
• Communication and friendly conversation
• Performing quickly while having fun
• Working as part of a team
• Problem-solving and offering suggestions
• Leading a team of employees
• Supervising entry-level employees

Great If You Have

• Retail and customer service experience
• Entry-level management experience
• Sales associate or cashiering experience
• High School Diploma or equivalent
• Motivation to advance your career
• Willingness to learn and have fun

Physical Requirements

• Stand and/or walk for up to 8 hours
• Lift/carry up to 30 pounds for up to 30 minutes
• Occasionally lift/carry up to 60 pounds
• Push/pull up to 20 pounds
• Bend and twist for up to one hour
• Use hands for grasping, reaching, manipulating, possibly climbing ladders

Circle K is an Equal Opportunity Employer and complies with the ADA and all relevant laws. Applicants with disabilities should inform HR if accommodations are needed.