Lead, Crimson Alumni Network (CAN)

Crimson Global Academy; United States; Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Flexible work

Promotions & growth

Training budget

Wellbeing support

Learning events

Culture of feedback

Global presence

Remote-friendly

Job summary

Crimson Education is seeking an experienced Alumni Relations Manager to lead data-driven engagement across our global network. This full-time role offers remote or office options and a chance to shape the world’s premier alumni community.

You will manage the alumni database, develop content, plan events, collaborate with regional teams, drive referrals and donations, and highlight stories for marketing. Strong organization, communication, and CRM skills are essential.

Qualifications

• Proven experience in alumni relations, community management, or a related field.
• Exceptional organizational and project management skills.
• Strong interpersonal and communication skills, both written and verbal.
• Ability to engage diverse audiences and foster meaningful relationships.
• Proficiency in CRM tools, community platforms, and event management software.
• Creativity and a strategic mindset for community growth and engagement.

Responsibilities

• Alumni Database Management: develop, maintain, and improve the alumni database with accuracy and privacy in mind.
• Community Engagement: manage digital platforms and communications to foster a strong alumni community.
• Event Planning and Execution: plan and host 2–3 major alumni events annually (virtual and in-person).
• Collaboration with Local Crimson Markets: partner with regional teams and country managers to tailor initiatives.
• Referral and Donation Initiatives: drive referrals and donations through alumni engagement programs.
• General Alumni Relations: serve as primary contact for inquiries and enhance alumni experience.

Skills

Alumni relations

Project management

Interpersonal communication

Stakeholder engagement

CRM proficiency

Content strategy

Tools

CRM platforms

Event management software

Job description

Crimson Education is the world’s leading college admissions consulting firm, with over 1,490 Ivy League offers and 2,410 to the US Top 15. We help ambitious students gain admission to the world’s top universities through expert-led guidance and proven, data‑driven strategies. Crimson students are 7x more likely to get into the Ivy League than their peers. We were recently featured on the front page of the Wall Street Journal.

Crimson is the only college admissions consultancy that brings together:

• Former Ivy League and Top 20 admissions officers to rigorously review and refine applications
• Professors and PhD teaching fellows from leading universities to guide students through original, independent research — with pathways to selective peer‑reviewed publication or conference presentation
• Past ISEF winners and judges who coach students to compete for state, national, and international science fair awards
• Capstone project mentors who help students design and scale leadership initiatives with real‑world impact, measurable outcomes, and credible external validation

We’re backed by leading VC firms, including Tiger Global, Heal Partners, IceHouse Ventures, and Movac, and recently closed a USD $40M Series D funding round at a USD $640M valuation. We now operate across 21 markets worldwide, including the US, Canada, UK, Singapore, Japan, Hong Kong, Australia, and New Zealand.

The Role

This is a full‑time position, that can be worked remotely or in one of our many offices around the globe.

What are the main responsibilities for this role?

1. Alumni Database Management

• Develop, maintain, and continuously improve the Crimson Alumni database.
• Ensure data accuracy, privacy compliance, and segmentation for targeted engagement.

2. Community Engagement

• Work with the core team to establish and manage digital platforms (social media, alumni portal/website, newsletters) to foster a strong sense of community.
• Create content and communication strategies to keep alumni informed and involved.

3. Event Planning and Execution

• Plan and host at least 2‑3 major alumni events annually, including virtual and in‑person gatherings.
• Collaborate with marketing and events teams to ensure seamless execution and high engagement.

4. Collaboration with Local Crimson Markets

• Partner with regional Crimson teams to tailor alumni initiatives to local needs and cultural contexts.
• Work with Country Managers / Regional Managers to create and oversee an alumni relations roadmap that works for their country/region
• Streamline alumni management strategies across all Crimson markets.

5. Referral and Donation Initiatives

• Leverage alumni satisfaction to encourage program referrals and donations.
• Develop incentive structures and recognition programs for alumni contributions.

6. General Alumni Relations

• Serve as the primary point of contact for alumni inquiries and support.
• Monitor feedback and continuously enhance the alumni experience.
• Identify and highlight alumni success stories for marketing and community-building purposes.

What skills and experience are required?

• Proven experience in alumni relations, community management, or a related field.
• Exceptional organizational and project management skills.
• Strong interpersonal and communication skills, both written and verbal.
• Ability to engage diverse audiences and foster meaningful relationships.
• Proficiency in CRM tools, community platforms, and event management software.
• Creativity and a strategic mindset for community growth and engagement.

On top of the above, it would be nice to have (although not necessary):

• Experience in the EdTech industry or a similar fast‑paced, global organization.
• Familiarity with fundraising or referral programs.
• Event planning certification or relevant credentials.

How will you know that you are crushing it? (KPIs)

Alumni Engagement

• High active participation rates on alumni platforms.
• Strong attendance at 2‑3 major alumni events per year.
• Consistent growth in platform engagement and community membership.

Database Excellence

• Up‑to‑date, accurate, and complete alumni records.
• Quick and seamless onboarding of new alumni.

Referrals and Donations

• Steady flow of alumni‑generated referrals with high conversion rates.
• Achieving or exceeding donation targets from the alumni community.

Event Success

• Positive feedback and high satisfaction scores from alumni event surveys.
• Strong ROI for events based on engagement and outcomes.

Community Building

• Year‑over‑year growth in the alumni network.
• Frequent alumni success stories being shared and celebrated.
• High levels of alumni satisfaction and positive sentiment.

Collaboration & Process Efficiency

• Smooth coordination with regional teams on alumni initiatives.
• Consistently meeting project milestones on time.

Communication Impact

• High open and click‑through rates for alumni communications.
• Fast response times to alumni inquiries and requests.

Why work for Crimson?

• Rapidly growing start‑up, with a flexible working environment where you will be empowered to structure how you work.
• Limitless development and exposure - our internal promotions/role changes made 33% of all recruitment last year.
• $1000 individual training budget per year, we love to ‘Level Up’ (it’s one of our core values)!
• Psychologist on staff.
• Insightful fireside chats and workshops to help support our high‑performing and ambitious team.
• Radical Candor is a feedback approach we live by.
• We’re a global player with 28 markets (and growing) across the globe. Most roles have the option to work from one of our many offices or remotely!

If you’re passionate about growing in a fast‑paced, collaborative environment and want to work with cutting‑edge technology, then we’d love to hear from you! Please keep an eye on your spam/junk email folder for correspondence from Team Tailor.