Lead Crew Scheduler

CommuteAir; Westlake (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

CommuteAir LLC is seeking a Lead Crew Scheduler to oversee daily crew scheduling and supervise the Scheduling department.

The role requires coordinating with payroll, training, dispatch, and pilot teams to ensure accurate flight hours, reserves, and compliance with FARs and union contracts. Strong communication and problem‑solving are essential.

Qualifications

• High school diploma or equivalent.
• Some college coursework is a plus.
• Knowledge of airline terminology and aviation experience preferred.
• Legally authorized to work in the USA.

Responsibilities

• Supervise all Crew Scheduling functions and personnel.
• Monitor schedulers’ tasks and ensure use of the crew management system.
• Provide guidance for crew changes due to absences or overtime.
• Lead operational plans during irregular operations.
• Coach schedulers and ensure proper training per FARs and contracts.

Skills

Interpersonal skills

Problem-solving

Typing skills

Organizational skills

English proficiency

Education

High school diploma or equivalent

Some college coursework

Tools

Crew management system

Job description

What the position is:

The Lead Crew Scheduler is responsible for the day-to-day operations in the Scheduling department, including the daily flight scheduling. Oversees the Schedulers, be available for questions, addressing issues that arise, coaching the team to handle unique situations.

Essential Functions:

• The Crew Scheduler Lead directly supervises all Crew Scheduling functions and personnel.
• Monitors schedulers in the performance of tasks such as maintaining the crew management system, managing daily reserves, daily check lists, managing all IOE flights, telephone procedures and departmental projects.
• Provides guidance to schedulers on necessary crew changes due to sick calls, training requirements or other unforeseen circumstances.
• The Crew Scheduler Lead executes operational plans during irregular operations caused by weather, ATC, maintenance or security disruptions.
• Ensures that schedulers perform assigned tasks in a logical order, reassess priorities consistently and adhere to the approved system control communication process when making all decisions.
• Provides coaching and development opportunities to all schedulers as needed.
• Ensures the Crew Schedulers are receiving the proper training to perform their daily duties in accordance with the applicable FARs and union contracts. The Crew Scheduler Lead works directly with Crew Payroll,
• Training Records, Dispatch, Chief Pilot and Inflight departments to ensure accurate flight hours, training hours, premium pay, leave status, and terminations are reflected in scheduling systems.
• Regular attendance is essential for all positions at CommuteAir.
• Other duties as assigned.

General requirements & qualifications:

• Excellent interpersonal skills.
• Excellent problem-solving skills.
• Intermediate level computer knowledge and typing skills, ability to learn company operations software.
• High school diploma or equivalent. Some college coursework is a plus.
• Minimum age is 21 years.
• Knowledge of airline and aviation terminology and/or aviation experience preferred.

• Organized with the ability to multi-task and manage competing priorities regularly.
• Ability to read, speak, and understand the English language.
• Legally authorized to work in the USA.

• Organized with the ability to multi-task and manage competing priorities regularly.

• Ability to read, speak, and understand the English language.

• Legally authorized to work in the USA.

Schedule:

The Crew Scheduling Department operates on a 24/7 basis with various shifts from 1st, mid, 2nd, and 3rd. Work (4) 10-hour shifts/days with 3 consecutive days off each week. All employees must be able to work any shift as needed, and shifts are bid quarterly.

Physical Requirements:

Sedentary Work

Exerting up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body, sedentary work involves sitting most of the time and walking /standing occasionally with or without accommodation.

• Ability to sit for extended periods while working on a computer.
• Ability to comprehend verbal instructions in person and by phone and apply to the situation.

Visual Acuity:

Includes inspection, close assembly, clerical administrative; This is a minimal standard for use with those whose work deals largely with preparing and analyzing data and figures, accounting, computer, extensive reading.

Environmental Conditions:

Inside environmental conditions; protection from weather conditions but not necessarily from temperature changes.

ADA Compliance:

CommuteAir is committed to providing equal employment opportunities and a workplace that is inclusive and accessible to all individuals. In accordance with the Americans with Disabilities Act (ADA) and applicable laws, CommuteAir ensure reasonable accommodations are available to qualified individuals with disabilities throughout the hiring process and during employment. Our goal is to foster a respectful, inclusive environment that supports accessibility and equity.

The above constitutes the general expectations of the role and should not be considered all inclusive. While some things may change as the position evolves, we expect every Commute Air employee to act in the best interest of the company, our employees, and our passengers